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Outsource Product Information Request Service

Outsource Product Information Request Services to Unlock the True Potential of Your Customer

ExpertCallers has over 12 years of experience in helping organizations increase sales through efficient product information request services. If pitching products before prospects is an art, we have mastered the art to help you get more signups and followers.

Our agents are your trump card. We train them to believe in what they are saying, know what they are talking about and are enjoying talking about it. By the time the conversation ends, your customers will know what your product will do for them: How it will solve their problems; help them achieve their goals faster; and save them time and money. To sum it up, our value-added offshore product information request services will help you unlock the true potential of your customer.

Offshore Product Information Request Services: Comprehensive Range of Services We Provide

Our qualified team of well-trained professionals can be your customers’ main source of information for any particular product or resource you want to be pitched for. Whether you want us to handle product enquiries or meet your customer expectations, our team of competent experts can meet your needs to the tee.

Companies have benefitted by outsourcing following product information request services to ExpertCallers:

  • Service information services
  • Product information services
  • Product support services
  • Feature services
  • Warranty services
  • Upgrade services
  • Accessories services
  • Other client specific services
Your customer doesn’t care how much you know until
they know how much you care - Damon Richards

We Owe Our Success to a
Well-designed Product Information Request Process

ExpertCallers is determined to deliver excellent outsourced product information request services to its customers on timely basis. Hence, we have created a well-integrated product information request process, which has helped us delivered nothing less than excellence and captured the market.

This is How We Do It:

  • We collaborate with the customer to truly understand the information about the specific product
  • Our experts then develop familiarity with the product and other related information about it to become future ready
  • With proven expertise and rich experience in the domain, our team quickly comprehend the knowhow of the product and prepare to answer both expected and unexpected queries

As a client you will play a key role in communicating guidelines, details and other requisite information about the product along with sharing the catalogue with us. And our professionals will then manage the complete cycle of transferring the information to your customer and keep you posted during the process.

Industries We Serve

ExpertCallers has extensive experience in providing proficient product information request services to a wide variety to industries including:

  • Aerospace & Defence
  • Automotive
  • Automobiles
  • Banking & Financial Services
  • Capital Markets
  • Communications
  • Consumer Goods and Services
  • Customs Brokerage
  • Consumer Packaged Goods
  • Energy and Utilities
  • Education
  • Healthcare
  • Logistics
  • Manufacturing
  • Market Research
  • Media and Entertainment
  • Medical Devices
  • Network Equipment Providers
  • Oil & Gas
  • Pharmaceutical & Life Sciences
  • Platforms & Software Products
  • Public Sector / Government
  • Retail & Ecommerce
  • Securities & Capital Markets
  • Telecommunications
  • Securities & Capital Markets

We are Different; Here's Why

Focused Talk

We strive to understand your customers' wants, needs and challenges to help them in the best possible way. So, we first listen and then reply with the confidence needed to make them understand and appreciate.

Present Solutions

We talk less about your product and more about the benefit it bears to them. That’s why it takes us almost nothing to convince your customers about your products.

Manage Doubts

We keep ourselves prepared to manage doubts with clear and concise answers. That’s why we easily create trust among your prospects.

Quality Monitoring System

We have a well-developed call monitoring system to track the quality of every call. So, we match consistency levels of the highest orders.

Here’s How Companies Have Benefitted by Outsourcing Product Information Request Services to ExpertCallers:

  • We helped a leading network security and information management company in the USA meet their product support services requirements after they expanded its services to other countries.
  • We helped a global online medicine retailer respond to its clients' emails quickly and accurately resulting in increased efficiency and customer satisfaction.
Information Processing Agents
Serving 200+
Handling 4000+
Calls Everyday

Why Outsource Product Information Request Services to ExpertCallers?

When you outsource product information request services to us, you can benefit from:

  • Exhaustive product-knowledge training provided to staff
  • Strict adherence to your guidelines and specifications
  • Maximum customer satisfaction
  • Flexible and transparent pricing without hidden costs
  • Customized support services
  • At least 40% savings on product promotion cost
  • Ability to handle high volume phone traffic without compromising quality
  • Short turnaround time
  • Maximizing customer satisfaction
  • Operational transparency of the highest order
  • Proficient call recording capabilities
  • Quality monitoring system
  • Timely reporting
  • Better market coverage
Also our call centers are spread out across five countries, which makes us uniquely suited to handle product information request needs from across continents and across time zones.

When you outsource product information request services to ExpertCallers, you will partner with a product information request outsourcing company that is focused on enhancing your product reach, your customer base and your sales through top of the line product information request services.

Contact us today and discover the advantage to outsourcing product information request services to ExpertCallers.