ExpertCallers has wide experience in providing high quality technical support services to companies worldwide. Our innovative solutions have armed our clients with a range of benefits - from minimizing customer downtime to addressing issues rapidly; from accelerating company-wide adoption to improving overall user experience.
We rely on state-of-the-art technology and highly experienced staff to deliver consistent and reliable technical support services. Our technical specialists, trained and certified in a wide range of hardware and software solutions, leverage their experience to provide sound first contact solutions to your customers. Additionally, our customized technical helpdesk support packages give our customers the flexibility they need to run their operations in a smooth and profitable way.
We provide round-the-clock IT support services to ensure the needs of customers are properly attended to across time zones. Further, we go out of our way to make sure your customers get personalized assistance of the highest order.
We strive to provide first-contact resolution for most remote tech support requests and so train our staff to develop deep and precise product/service knowledge. This guarantees reduced average call times, lesser follow-up support, and speedy resolutions.
We provide online technical support in a variety of languages to cater to the needs of different countries. To facilitate matters, we offer technical support via emails, voice calls, live chat and even mobile SMS/text.
Contact us now for outsourcing technical support services.