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Education Call Center
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Enhance student experiences through round-the-clock call center support and guidance, fostering satisfaction and success.
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Transform Educational Support with ExpertCallers' Education Call Center Services
Choose ExpertCallers’ Education Call Center Services to elevate your educational institution's support capabilities. Our Education call center services are focused on dealing with the need for personalized student and alumni experiences, superior customer service, and efficient tech support.
With over 12 years of industry leadership, ExpertCallers offers tailored solutions, including 24x7 multi-channel support for voice calls, live chat, email, SMS, and IVR. Partner with us to unlock the power of personalized, end-to-end experiences to foster lasting loyalty among students and alumni.
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78%CSAT Score -
30,000+Daily Calls Handled -
<28seconds ASA -
98%Call Quality Score
Professional Education Call Center ServicesThat Enable Effortless Communication
Live Chat Services
Our services help instantly connect with students, delivering real-time assistance and personalized guidance to enhance their learning journey.
Email Support Services
Our call center support enables efficient management of inquiries, ensuring timely and comprehensive responses that keep stakeholders informed and engaged.
Customer Follow-Up Services
Nurture relationships with our services by contacting students, alumni, and parents, ensuring their needs and concerns are addressed.
Student Lead Generation
ExpertCallers helps you identify and nurture potential students, converting inquiries into enrollments through personalized engagement.
Course Enquiries Handling
Our call center services help you offer comprehensive course information, clarifying doubts and guiding students toward making informed academic choices.
Voice and Text Emergency Response
We provide a lifeline during crises, swiftly responding to emergencies with voice and text support for the safety of all.
Emergency Hotline
Stand ready with a dedicated hotline with ExpertCallers’ services, ensuring instant communication and coordinated action during critical situations.
Fundraising
Elevate fundraising efforts by connecting with alumni and donors using our call center support, sharing impactful stories, and facilitating contributions.
Bookstore Support
We help you assist students in acquiring essential materials, helping them access resources that enrich their learning experience.
Administrative Support
Our call center experts relieve administrative burdens by handling HR, payroll, and policy inquiries, enabling staff to focus on education.
Course Registration and Enrolment Assistance
Our services enable you to guide students through registration, minimizing hurdles and ensuring seamless enrolment.
College Event / Conference Registrations
Effortlessly manage registrations for campus events, festivals, and conferences with our seamless support, enhancing participation and engagement.
Empowering Education - Partner with ExpertCallers for Focused Education Call Center Support
As a premier Education Call Center Outsourcing Services company, ExpertCallers empowers your team to channel their efforts toward education-focused endeavors. Our mission is to provide impeccable customer service and technical support, catering to the needs of parents, faculty, staff, and learners. We are your dedicated partner for delivering ceaseless customer experiences while upholding operational efficiency and data security.
Unlock Success with ExpertCallers’ Education Call Center Advantage
Diverse Expertise
Our team of 1000+ professionals spans various industry domains to cater to your unique requirements.
Unwavering Quality
Our rigorous quality assessment ensures a consistent 99% service standard, consistently delivering excellence.
Quality Leads
Experience a 50% surge in lead quality, fueling more effective outreach and valuable prospects.
Cost Savings
Realize up to 40% operational cost reduction through our efficient university call center services.
Revenue Growth
Optimize sales closures through our solutions for amplified revenue streams and increased profitability.
New Business Avenues
Expand your horizons with a 40% increase in potential education business opportunities.
Data Security
Robust measures ensure data integrity, security, and reliable backups for your peace of mind.
Continuous Improvement
Our feedback-driven higher education call center services ensure consistent enhancement, keeping pace with your evolving needs.
Streamline Operations & Ensure Seamless Communication for Students and Faculties, with ExpertCallers’ Education Call Center Services!
Real Stories of Business Success
Dive into compelling narratives and case studies to witness firsthand the impact of our tailored education call center support. These real-world examples exemplify our commitment to elevating support, engagement, and outcomes for students, faculty, and stakeholders.
View all case studies
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