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Outsource Telemarketing Services

Services Designed for Marketing Success

Services Designed for Marketing Success

ExpertCallers has extensive experience in using telemarketing to collect data and get insights into the constantly evolving B2B and B2C markets. With the help our valuable inputs you can make necessary adjustments to your sales process and steer it along the right direction.

Our competency lies in our understanding of the telesales and marketing process and ability to interweave the two to get the desired results. We start by understanding your business and its objectives. This is followed by acquainting ourselves with your target audience and devising effective ways to reach out to them. We owe our success record to this proven method.

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Why Outsource Telemarketing Services

Telemarketing is a viable marketing strategy, and when you take the help of outsourced telemarketing services they will assist you with lead generation, campaign management, and other services that are vital and ensure that you generate the highest ROI. If you’re looking for the best telemarketing services for your services, then keep reading to better understand the essential factors that will help you find one that fits your needs.

We live in the digital age, and telemarketing has a stronghold in the B2B and B2C environments. For many companies, outsourced telemarketing services are the last weapon in their arsenal to bring about relevant leads and persuade someone to buy their product or service. Telemarketing is a great business move if they like to remind people about their business while building a positive rapport. Here are some of the top reasons why you should consider outsourcing telemarketing:

Flexibility

One of the main advantages of outsourcing telemarketing is flexibility. You may not need a full-time salesperson or someone to answer customer calls. However, outsourcing your telemarketing efforts to an agency that offers flexible payment and service structures can suit your business, in the long run. The telemarketing company will provide you with a quote that is based on your specific needs or they will have pre-determined packages that help you choose from various inclusions.

Time management

Effective time management is key if you are thinking of telemarketing outsourcing. Knowing how to manage your time is a challenging element, especially if you have a successful and growing business. If an entrepreneur has too much on their plate, they will eventually begin to crumble under the pressure. This is where automation and outsourcing become a strong factor in a growing business. It frees up time for your main employees and helps them focus on daily operations in the business. They can focus on shipping new products, closing existing transactions, and pursuing new leads, instead of tracking orders or answering queries about your products/services.

Helps you focus on your retention strategy

Telemarketing is so much more than just selling products and making a couple of cold calls. It’s an effective way of staying in touch with your customers (past and present) and keeping them hooked onto your company. When you take on telemarketing outsourcing, especially to a skilled provider, you ensure that the previous customers are still being pursued, and you get to focus on bringing in new customers.

Industry expertise

Sales and telemarketing are more than a job, they are skill sets. When you make use of outsourced telemarketing services, you hire someone to focus on daily calls and make sales. This will ensure high conversions and dealing with inbound calls.


Besides, the most important way to keep moving forward with your business is to strive to improve sales growth. ExpertCallers offers unparalleled telemarketing services so that we can take our clients closer to all their sales-related goals with the utmost ease. So, all you need to do is outsource telemarketing services to ExpertCallers and witness an exponential rise in your sales revenue and business growth.

telesales and marketing process

Our Telemarketing Services

Lead Generation

Lead Generation

Building on our extensive experience in handling cold calling for international clients, we have created a lead generation process that delivers high-quality results every time.

Our all-star team will work with you to identify a target audience and craft a personalized message about the products and services for the audience. Once your project gets on track, our team will also provide routine updates of the campaign as well as a compiled report of all the leads generated.

Along with lead verification and validation services, we offer lead progression and lead nurturing solutions. With our vast outsourced telemarketing services our team of experts will leave no lead untapped and derive the best from every opportunity.

Industries We Serve

ExpertCallers has extensive experience in providing proficient call centre services to a wide variety to industries including:

Our Call Centers are Spread Across Five Countries

We let you pick one or multiple delivery centers according to your preference and requirement.

ExpertCallers global delivery centers (India, Philippines, Bolivia, Colombia & Argentina)

We are Different; Here's Why

Here’s How Companies Have Benefitted by Outsourcing Telemarketing Services to Us

Smartfoam, a UK-based company for roofing solutions, leveraged our telemarketing services to increase appointment settings by 50% and sales conversion by 30%

A retail giant wanted to increase footfall in its store within a short period. Our telemarketing team devised a strategy to effectively spread word about festive offers and draw more customers. Read Case study

Why Outsource Telemarketing Services to ExpertCallers?

Being a premium telemarketing company, we stand apart with our efficiency and flexibility to respond to strategic changes both before and during your marketing campaign. We deal with the sales cycle in a way that it not only increases your sales revenue but also promotes you as a better company amongst your customers and increases their satisfaction levels to another level.

Here are some of the benefits that you can enjoy when you outsource telemarketing services to us:

  • 30% more business opportunities
  • Significant increase in revenue with more sales closing
  • 50% increase in high-quality leads
  • Enhanced productivity of the sales team

When you outsource telemarketing services to ExpertCallers, you will partner with a telemarketing company that is extremely skilled at seamlessly blending the right resources and services together in the right combinations to improve sales.


Frequently Asked Questions

Can telemarketing replace my sales force?

A major advantage that telemarketing offers over sales force and other direct marketing methods is human interaction. When used correctly, telemarketing can be a significant addition to the marketing strategies. Using the telephone ensures flexibility, cost efficiency and personalizes the marketing approach. Telemarketing also ensures a wider reach, thus helping businesses explore newer markets and audience subsets which can help boost sales and brand awareness.

How much will it cost to run a telemarketing campaign?

We, at ExpertCallers, understand that every business has its individual needs. Therefore, we offer a highly flexible pricing model that can be customized according to your business requirements. Please reach out to us for a detailed breakdown of our pricing structure.

What can telemarketing be used for?

Telemarketing can be used to generate leads, set appointments, identify prospects, help with market research and surveys, measure NPS, close sales or collect marketing information about customers. For businesses, it can be an invaluable tool for marketing strategy that can save time and financial resources with many benefits of direct contact with customers. Telemarketing can also be used in conjunction with other marketing strategies to enhance your advertisement and personal selling efforts.

What is the difference between telemarketing and telesales?

Although telemarketing and telesales both involve making calls to people, telesales is more of a sales tactic while telemarketing lays down several ways to contribute to business interest and growth. Tele sales requires you to deal with incoming calls or cold call prospective customers and try to convert them. On the other hand, telemarketing focuses on creating brand awareness and lead generation instead of just sales.

Why is telemarketing considered highly cost effective in so many instances?

Telemarketing is a highly cost-effective method to promote your products or services. Telemarketing companies that take up outsourcing requirements have a team of well-trained and dedicated personnel to handle your customer queries and issues, you don’t have to invest much of your time and efforts to train your employees for that. Moreover, it also saves you from the costs associated with infrastructure and other tools needed for your tele=marketing campaign. You don’t need to pay any additional charges for the agents as everything is usually covered in the price charged by the telemarketing company.

What kind of clients do you work for?

ExpertCallers has a wide range of clients from different verticals, such as banking and finance, retail, healthcare, etc. We also work for clients belonging to the elite group of Fortune 500 companies.

How many languages do you support?

Expert Callers has its delivery centers located in India, Philippines & South America that help provide customer support in English, Spanish, Portuguese, German, Arabic and French.

What are the service hours of your call center?

Our services are open for our clients 365 X 24 X 7 days.

Is my Data Secure if I outsource?

At ExpertCallers, we follow stringent data security measures and privacy policies to ensure that your information stays completely confidential. Our staff is bound by non-disclosure agreements, which if they fail to comply can bring legal prosecution.

What are your payment terms and conditions?

Our payment terms are linked with the kind of signup agreed upon. For project trials, we usually collect 100% of the advance amount. For ongoing projects, only a month’s payment is collected in advance wherein the second payment can be paid post completion of 2nd month of support. For a detailed understanding please reach out to us.

Talk to us

Contact us today and discover the advantage to outsourcing inbound call centre services to ExpertCallers.
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