Outsource Telemarketing Services

Services Designed for Marketing Success

ExpertCallers has extensive experience in using telemarketing to collect data and get insights into the constantly evolving B2B and B2C markets. With the help our valuable inputs you can make necessary adjustments to your sales process and steer it along the right direction.

Our competency lies in our understanding of the telesales and marketing process and ability to interweave the two to get the desired results. We start by understanding your business and its objectives. This is followed by acquainting ourselves with your target audience and devising effective ways to reach out to them. We owe our success record to this proven method.

Our Telemarketing Services

  • Customer Care
  • Lead Generation
  • Appointment Setting
  • Lead Qualification
  • Cross-selling Services
  • Up-selling Services
  • Inbound Telemarketing
  • Outbound Telemarketing
  • Tier 2 and Tier 3 Technical Support
  • Information Blitz
  • Telemarketing Consulting
  • Customer Care

Lead Generation

Building on our extensive experience in handling cold calling for international clients, we have created a lead generation process that delivers high quality results every time.

Appointment Setting

With a robust and efficient process for setting B2C and B2B appointments, our company ensures that clients meet or talk to the right prospects every time and get the most opportunities to generate revenue.

Lead Qualification

Our lead qualification process is driven by experts who have years of experience. They are backed by a tried and tested processes for identifying and qualifying leads, thereby ensuring maximize conversion rates.

Cross-selling

Creating and monitoring an effective cross-selling process is part of our DNA. We rely on market trends and research to develop customized cross-selling strategies for our clients that are implemented in the most effective way.

Up-selling

Our up-selling services are designed to keep your customers engaged in the products without turning them off, and we ensure that their interest does not decrease even as they spend on additional products.

Inbound Telemarketing

After handling inbound telemarketing services for over a decade, we have gained the know-how that is crucial in dealing with every unique telemarketing need in a responsive fashion. We treat each call as an opportunity to impress callers and strive to convert them into customers.

outsource telemarketing services
outbound telemarketing Services

Outbound Telemarketing

Experts with several decades of experience drive our outbound telemarketing campaigns and ensure that the right target demographic is reached with the correct script. Leads generated through this process guarantee the best possible results for your company.

Tier 2 and Tier 3 Technical Support

We have extensive experience in delivering technical support that extends over tier 2 and tier 3. Trained and certified professionals ensure customer’s queries and issues are handled speedily and downtime is minimized.

Information Blitz

We are equipped to create and manage information blitzes for our client, and have the expertise and agents to handle them effortlessly and generate positive word of mouth among prospective customers.

Telemarketing Consulting

Our company is perfectly positioned to handle requests for telemarketing consulting. Professionally trained agents are at your disposal to supervise and setup campaigns and ensure that clients get the most out of their investment.

Customer Care

We provide tailor made solutions to address customer issues and deliver superior quality customer care to those who have requested a call back for more information. Our service allows clients to meet customer needs promptly and ensures better retention rates.

Industries We Serve

As one of the leading telemarketing company in the industry, we can effectively deliver outsourced telemarketing services to a wide variety of business areas including:


  • Aerospace & Defence
  • Automotive
  • Automobiles
  • Banking & Financial Services
  • Capital Markets
  • Communications
  • Consumer Goods and Services
  • Customs Brokerage
  • Consumer Packaged Goods
  • Energy and Utilities
  • Education
  • Healthcare
  • Logistics
  • Manufacturing
  • Market Research
  • Media and Entertainment
  • Medical Devices
  • Network Equipment Providers
  • Oil & Gas
  • Pharmaceutical & Life Sciences
  • Platforms & Software Products
  • Public Sector / Government
  • Retail & Ecommerce
  • Securities & Capital Markets
  • Telecommunications
  • Securities & Capital Markets

We are Different; Here's Why

Customized Campaigns

If your services need a customized telemarketing campaign, we provide it with great competency. We will tailor your campaign to meet market diversity and get appropriate outcomes in terms of brand visibility and product/service awareness.

Hire an Experienced Team

We provide you with teams consisting of agents with wide experience in cold calling and telemarketing activities. Our skilled telemarketers know the art of building rapport so the that success rates of our calls are high.

Technologically Equipped

Unlike standard telemarketing companies, we use the most advanced technology to provide uninterrupted services to our clients. We can also set up new processes as required by our customers.

Here’s How Companies Have Benefitted by Outsourcing Telemarketing Services to Us

  • Smartfoam, a UK-based company for roofing solutions, leveraged our telemarketing services to increase appointment settings by 50% and sales conversion by 30%
  • A retail giant wanted to increase footfall in its store within a short period. Our telemarketing team devised a strategy to effectively spread word about festive offers and draw more customers. Read Case study
200+
Telemarketing Agents
30000
Calls Per Day

Why Outsource Telemarketing Services to ExpertCallers?

Being a premium telemarketing company, we stand apart with our efficiency and flexibility to respond to strategic changes both before and during your marketing campaign. We deal with sales cycle in way that it not only increases your sales revenue but also promotes you as a better company amongst your customers and increase their satisfaction levels to another level.

Here are some of the benefits that you can enjoy when you outsource telemarketing services to us:

  • 30% more business opportunities
  • Significant increase in revenue with more sales closing
  • 50% increase in high quality leads
  • Enhanced productivity of sales team

When you outsource telemarketing services to ExpertCallers, you will partner with a telemarketing company that is extremely skilled at seamlessly blending the right resources and services together in the right combinations to improve sales.

Contact us today and discover the advantage to outsourcing telemarketing services to ExpertCallers.