We provide tailor-made solutions to address customer issues and deliver superior quality customer care to those who have requested a call back for more information. Our service allows clients to meet customer needs promptly and ensures better retention rates.
It can be quite tough to pay attention to every customer at all times. Sometimes, you might end up devoting less attention to some customers and sending them to your competitors. At such moments, you expect a dedicated telemarketing outsourcing company to back you up.
ExpertCallers makes sure that your telemarketing activity is well-organized and makes targeted customer care calls to maximize the potential and reduce attrition rates. With our customer care calls, you can profile your customer base and make regular calls as a part of your targeted customer care campaign.
ExpertCallers’ telemarketing consulting services include on-site analysis, scripting analysis, audits on performance, reporting specifications, and many more. The ExpertCallers’ team has the required expertise to efficiently create personalized telemarketing scripts, training modules, benchmarking services, etc. to ensure client satisfaction in everything we do.