Outsource Disaster Recovery Services

Do Away with Disruptions and Downtime

ExpertCallers’ call centers offer a comprehensive suite of offshore disaster recovery service to keep your mission critical systems up and running under all types of adverse circumstances. With world-class infrastructure and end-to-end managed services, we ensure critical business information can be recovered quickly and efficiently to minimize downtime and keep your business function smoothly.

We believe, a great way to prepare for disaster recovery is to have a robust plan in place. Given that operations and requirements vary across enterprises, tailoring a customized plan can be extremely helpful when disaster strikes. That’s why we offer a range of recovery options to help you meet your specific needs. After devising a plan, we work with you to review, refine and execute it on a pilot basis to ensure it will work when the time comes.

We Provide a Range of Disaster Recovery and Business Continuity Services

  • Site Level Disaster Recovery Services: Meant for facility that is reserved exclusively for the company.
  • State Level Disaster Recovery Services: Involves provision of additional seats in the same city or state.
  • National Level Disaster Recovery Services: Involves provision of additional seats in a different state or city.
  • Operations Disaster Recovery Services: Includes the maintenance of disaster recovery centers.
    • Geography Disaster Recovery Services: Recovery services based at the site, state or country level.
    • Cold Disaster Recovery Services: Involves shifting of a call center to the second functioning center in the other city.
    • Hot Disaster Recovery Services: An online center ready for agents to move in in case of an emergency and traffic can be redirected to it.
    • Warm Disaster Recovery Services: Involves installation of applications and redirecting WAN link at a different set up with computers and cabling.

    Companies from Across Industries Outsource Disaster Recovery and Business Continuity Services to ExpertCallers

    As a leading disaster recovery company, we can handle disaster recovery requirements of companies operating across an array of industries, including:

    • Aerospace & Defence
    • Automotive
    • Automobiles
    • Banking & Financial Services
    • Capital Markets
    • Communications
    • Consumer Goods and Services
    • Customs Brokerage
    • Consumer Packaged Goods
    • Energy and Utilities
    • Education
    • Healthcare
    • Logistics
    • Manufacturing
    • Market Research
    • Media and Entertainment
    • Medical Devices
    • Network Equipment Providers
    • Oil & Gas
    • Pharmaceutical & Life Sciences
    • Platforms & Software Products
    • Public Sector / Government
    • Retail & Ecommerce
    • Securities & Capital Markets
    • Telecommunications
    • Securities & Capital Markets

    We are Different; Here's Why

    Keep You Prepared

    We keep you ready to face any circumstances by exploring different disaster scenarios and running you through a set of priority data restoration. We also ready a plan, and test and assess it for you.

    Best Practices

    We follow the best disaster recovery practices such as assigning dedicated disaster recovery resources, with thorough knowledge of recovery plan and procedures and keeping the backup system transparent to users.

    24/7/365 Support

    We work with you on every step of the way to recover your system and provide 24X7 monitoring and pro-active support to nip disruptions in the bud.

    Here’s How Companies Have Benefitted by Outsourcing Disaster Recovery Services to ExpertCallers?

    • Our call center disaster recovery service helped a leading general insurer in the UK build fail-safe backup for the operations of its captive offshore development center in India.
    • We helped a voice and data telephony company with 200 million+ subscribers, develop a robust disaster recovery monitoring and management solution
    Disaster Recovery Agents
    250000 Sq. Ft of
    Dedicated and shared recovery space
    20+ state-of-the-art
    Recovery facilities worldwide

    Why Outsource Disaster Recovery Services to ExpertCallers?

    Here are some of the benefits that you’ll gain when you outsource disaster recovery and business continuity services to an expert disaster recovery company such as ExpertCallers:

    • Operational Stability: Our all-in-one solution for disaster recovery, backup and data storage minimizes the effects of disruption and providers complete operational stability to your company.
    • System Retrieval: Unlike other disaster recovery companies, our outsourced disaster recovery services seamlessly support the recovery of your critical systems.
    • Mitigate Financial Exposure: By following stringent practices and maintaining standard operating procedures we reduce the risk of monetary loss.
    • Ensure Compliance: Our disaster recovery outsourcing services help you meet legal and regulatory requirements.

    Other benefits of outsourcing disaster recovery services to ExpertCallers:

    • 99.99% reliable disaster recovery services
    • Experienced and certified personnel
    • Highly reliable data security and infrastructure
    • Highly cost-effective services
    • Enterprise-class data center
    • State-of-the-art hosting facilities
    • Competent data backup/restore system
    • Highly skilled and experienced technical, operational and administrative workforce
    • Information Security protection (Firewall, IDS)
    • High-speed internet connectivity
    • Backup power
    • High-end computers, peripherals, network connectivity, communications equipment

    When you outsource disaster recovery services to ExpertCallers, you will partner with a disaster recovery company that is extremely skilled in removing those unpredictable factors that threaten the ability of your company to provide uninterrupted critical services to customers.

    Contact us today and discover the advantage of outsourcing disaster recovery services to ExpertCallers.