Outsource Real Estate Call Center Services

Helping Deliver Prompt and Accurate Support to Real Estate Customers

Helping Deliver Prompt and Accurate Support to Real Estate Customers

ExpertCallers has extensive experience delivering high quality inbound and outbound call center services to real estate agents, brokers, and investors across the globe. This experience and expertise enable us to offer highly personalized call center services that cover all facets of the real estate industry — starting from streamlining lead generation to optimizing property management to maintaining professional image & improving reputation to saving on internal costs.

Our multi-channel real estate inbound and outbound call center services equipped with the latest technology provides a refined platform to connect with the customers and deliver round-the-clock services for setting appointments, scheduling meetings, handling inquiries, managing overflows, recording realtor & client feedback and so on.

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Real estate firms have to stay in touch with agents and customers round the clock. On the other hand, potential clients might be trying to connect with you for buying or selling properties. Hence, having a strong and reliable communication system is necessary to broaden the customer base and handle existing customers excellently.

Cold calling in real estate is a critical task and is very important for gaining new clients. So, you might want to hire a dedicated team of professionals and get the commercial real estate cold calling task done in-house. But then, you also have to consider the costs involved in hiring and training these agents, keeping them on payrolls, providing them infrastructure and office space to name a few.

Outsourcing real estate cold calling services to ExpertCallers can be your best bet as that would reduce overhead costs and significantly improve your profits. Our team of professionals are well-versed in the nitty-gritty of cold calling guidelines and help develop the best real estate cold calling scripts to tactfully pursue prospects.

Going forward, let’s see what additional benefits can the real estate industry get by outsourcing its call center department to ExpertCallers.

We Provide a Range of Outsourced real estate Call Center Services

We Provide Range of Outsourced Real Estate Call Center Services

Companies have benefitted by outsourcing following real estate call center services to us:

Customer Support Services

Our team of skilled and experienced call center agents is well-versed in offering complete pre-purchase guidance and advisory support services as well as post-purchase assistance to customers and investors alike.

Real Estate Answering Services

We provide a range of real estate answering services for 24/7 support, after hours, business hours or even handling overflow calls. Through these services, we make sure that no business opportunity is lost, and no important message is left untaken.

As our real estate call center agents undertake every inbound and outbound call, you and your team will get plenty of time to evaluate opportunities and close more deals. Furthermore, having your customers reach an actual person in real-time is far better than directing them to an automated voicemail system. Our team of call center agents can develop a script that fits perfectly with the needs of your clients, whether they are looking to buy or sell.

Real Estate Lead Generation Services

We combine highly skilled resources with state-of-the-art technology and scientific lead generation techniques customized to the real estate industry to seamlessly identify, nurture and generate a robust pipeline of leads that are sales-ready.

Lead generation entails a lot of hard work and can be a time and money intensive process. That is why we at ExpertCallers are here to help with your lead generation campaigns. Our process is unique and streamlined in such a way so as to effectively contact, communicate, nurture your sales leads and turn them into sales opportunities. We also offer complete transparency while generating outbound leads. With unmatched support and calling features, we ensure that we follow-up at just the right time and generate more leads.

Chat Support Services

Leveraging our team of 2000+ live chat experts located in five different geographies — namely India, Philippines, Argentina, Bolivia, and Columbia — we offer complete pre-purchase to post-purchase assistance via live chat to property buyers and sellers across the globe.

Chat support is an easy and efficient way to market new products and services. ExpertCallers’ high-quality chat support services also ensure that the right customer service is delivered at the right time. We take care of the whole process right from the installation of the chat software up to its maintenance and up-gradation. The ExpertCallers team has wide expertise in assisting customers with their queries through chat as well as use it to cross-sell and up-sell whenever necessary.

Email Support Services

ExpertCaller’s robust, efficient and streamlined email support services are a perfect solution for checking and replying to emails satiating the needs of all investors and sellers. This service can be given 24/7 as well if demanded.

It is crucial to be able to maintain continuous and reliable communication with your clients to succeed in building customer relationships. Today, email is one of the most important and effective means of non-voice communication for businesses. And ExpertCallers make sure that our email support services are timely and precise. We have all the necessary resources, expertise, and professionals to help you deliver the best email support service to your clients and empower your brand building activities.

Real Estate Appointment Setting Services

Our tried and tested appointment setting service filters and delivers high-quality prospects to your sales team. Along with fixing appointments, we also collect and pass on crucial insights about the prospects, which will help you to make a sale at a quicker pace. Outsourcing call center services to ExpertCallers ensures that scheduling appointments don’t turn out to be an expensive distraction and all the appointment related phone calls are handled professionally.

Today, most people don’t have much time to schedule an appointment during their working hours. But, with our real estate appointment selling services, it is easier to accommodate all your clients’ scheduling needs at a time that is convenient for them. Our software can be integrated with your existing scheduling software to accommodate any scheduling scenarios and send you instant updates or vital information regarding appointment times.

Real Estate Cold Calling Services

Leveraging our 13 years of experience in the industry, we offer strategic offshore real estate that is designed to carry out highly targeted and professional campaigns to acquire new customers thick and fast.

Other popular real estate call center services provided by us:

  • White Mail Services
  • Sales Support Services
  • Enquiry Handling Services
  • Urgent Call Handling Services
  • Overflow Call Handling Services
  • Real Estate Receptionist Services
  • Social Media Customer Support Services
  • IVR Services
  • Customer Satisfaction Surveys and many more

Industries We Serve

ExpertCallers has extensive experience in providing proficient call centre services to a wide variety to industries including:

Our Call Centers are Spread Across Five Countries

We let you pick one or multiple delivery centers according to your preference and requirement.

ExpertCallers global delivery centers (India, Philippines, Bolivia, Colombia & Argentina)

We are Different; Here's Why

  • Domain Expertise

    We have skilled experts who are knowledgeable and provide efficient real estate call center services to increase your sales. Our agents are capable of handling sensitive conversations patiently with an affordable pricing structure.

  • Quality Training

    Each call center agent is well trained in sales and answering calls efficiently, proficiently and professionally. We provide quality training to offer best-of-breed services to increase sales. We make sure that each agent’s work is monitored on a regular basis to maintain quality.

  • Round-the-clock Service

    Leveraging our global delivery centers located in five different geographies, namely India, Philippines, Bolivia, Columbia, and Argentina, we deliver round-the-clock retail and e-commerce support to customers across the globe.

Here’s How Companies Have Benefitted by Outsourcing Real Estate Call Center Services to ExpertCallers:

Our outsourced real estate call centers services helped a well know real estate company to provide a streamlined omnichannel support system that managed all interactions in a better way and at affordable prices.

Our real estate call centers outsourcing services helped a leading real estate agency in promoting their new venture to customers

Why Outsource Real Estate Call Center Services to ExpertCallers?

When you outsource real estate call center services to ExpertCallers, you will witness the following benefits:

  • Affordable and flexible pricing
  • Operational transparency
  • Unmatched quality
  • Complete data security
  • State-of-the-art infrastructure
  • Skilled workforce
  • Omnichannel customer support
  • Easy integration with a CRM system
  • Workforce optimization

When you outsource real estate call center services to ExpertCallers, you’ll partner with a real estate call center service provider that has years of experience in providing customized call center services to real estate agencies of all sizes. Our customer-centric approach and quality services help empower and improve the reputation of your company.

Talk to us

Contact us today and discover the advantage to outsourcing inbound call centre services to ExpertCallers.
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