Call Center Outsourcing Services: Crafted to Convince and Connect

ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 15 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into competitive advantages. We tap into this expertise to offer customized inbound and outbound call center outsourcing services to more than 300 clients of all sizes across geographies. We treat every phone call as an opportunity to create engrossing engagements that inspire customers. Be it generating leads, setting appointments, resolving issues or placing orders, we offer your business the experience, expertise, trust and value needed to augment reach and generate success. We combine highly experienced resources with streamlined processes, latest technology and stringent quality control mechanisms to make your inbound and outbound call center process more responsive and customer-centric. In the process, we help you deliver services that not only meet today’s needs but also overcome tomorrow’s challenges.

One-Stop-Shop for All Your Call Center BPO Needs

Being a leading provider of call center outsourcing services operating from India, we offer a range of call center BPO services, including:

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A few words from our customers



"Thanks to Flatworld's valuable services, we are no longer hindered by lack of manpower in setting qualified appointments"
Lloyd Morris, CEO-GD Financial



"Flatworld is extremely process driven, have quality resources and work in a very collaborative way to deliver quality leads" Mischa Dupont, CEO- Dupont Solutions

Our Success Stories

Accelerating Growth, Enhancing Operational Efficiency and Improving Bottom-Line

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Why Outsource Inbound and Outbound Call Center Services to ExpertCallers?

expertcallers team

Professional Representation

We offer professional services yet in a friendly way and provide seamless experience to your customers.

Security & Technological Excellence

We are ISO 27001 certified, which is a proof that we ensure next level of security to all the information shared with us by our clients.

Reduced Costs

Leveraging our global deliver centers in India, Philippines, Columbia, Argentina and Bolivia, we offer 30% to 40% savings on operating cost per FTE.

Multi-lingual Support

We can provide seamless support in 40+ languages, which includes English, Hindi, Spanish, French, German, Mandarin and more.

Clients

Who love to work with us