Outsource Call Center Services and Contact Center Services in India

Call Center Outsourcing Services: Crafted To Convince And Connect

ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 12 years of experience in the areas of inbound and outbound call center outsourcing services, customer support, email and chat support, tech support etc. we have perfected the art of transforming customer experiences into competitive advantages. Today we serve more than 300 institutions of all sizes, including three blue-chip institutions.

Inbound Call Services

Listen to make them feel cared for. We lend a patient ear to find a solution.

Outbound Call Services

Talk to make them believe in you. We talk to make prospects sit up and listen.

Customer Support

Support to reassure. We stay awake to support needs and build smiles

Email Support Services

Respond fast to win trust fast. We deliver experiences through prompt responses.

Chat Support Services

Chat to engage and convince. We chat to make engagements productive and fulfilling.

Tech Support Services

Fixing problems with passion. We solve to leave the right impression.

A few words from our customers

"Thanks to Flatworld's valuable services, we are no longer hindered by lack of manpower in setting qualified appointments"
Lloyd Morris, CEO-GD Financial

"Flatworld is extremely process driven, have quality resources and work in a very collaborative way to deliver quality leads" Mischa Dupont, CEO- Dupont Solutions

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Our Success Stories

Accelerating Growth, Enhancing Operational Efficiency and Improving Bottom-Line

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Effective Inbound and Outbound Support for a UK-Based Safety Promotion Company

Sahai Life is a UK-based global company working towards empowering the public to contribute in the provision of basic safety and urgent care. By leveraging wearable technology and IoT, the company aims to make emergency care services more accessible.

Our Telemarketing Services Helped Smartfoam Increase Appointment Settings by 50%

Smartfoam is a UK based home refurbishing company specializing in designing environmental friendly and cost-effective roofing solutions. The client wanted to expand its customer base and so needed a partner to handle its contact center needs.

How We Met the Answering Threshold Mandate of Less than 20 Seconds for Alberta Insurance Council

Alberta Insurance Council is the authority empowered to issue license to insurance agents, brokers and independent adjusters in the province of Alberta in accordance with Alberta legislation.

Delivering Customer Service with a Personal Touch

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