ExpertCallers has extensive experience in providing personalised and customer-centric call center services to chemical and pharmaceutical companies across the globe. We enable your organization to achieve tangible business results by providing a range of inbound and outbound call center services. Our well-trained and skilled staff offer highly targeted call center services in the style and communication channel of your preference to improve your brand visibility, streamline customer engagement and enhance return on investment.
Companies have benefitted by outsourcing following inbound and outbound call center services to ExpertCallers:
Our trained and experienced call center agents are well versed in pitching value proposition to customers in clear and concise terms and help you generate more revenues.
We provide effective and reliable support services which helps customers get quick answers and ensure they are comfortable doing business with your company.
Our team is geared to provide accurate answers to queries — related to services, products as well as billing — and ensure that they are resolved quickly and in a satisfactory fashion.
We can not only help you stay connected with your customers to ensure fulfilment of their orders, but also assist in tracking of the shipment as well.
We excel in providing prompt and courteous virtual receptionist services and help you build a better brand image.
Our skilled agents deliver 24-hour assistance to every customer across any channel — be it voice, chat, email, social media or SMS — with same level of excellence that we are known for.
We work closely with our customers and provide tailored services meeting every specific demands of your corporation. Our employees have best domain expertise and provide highest calibre services to every caller.
We offer cost-effective call center services for your needs while still maintaining regulatory compliance. Our pricing structure depends on the numbers of hours and persons invested in the completion of project.
We always use most up-to-date equipment, technology and methodology to serve our customers. When there is a new technology available, we immediately field test it and incorporate them into our operations to deliver better services.
We helped a global specialty chemicals manufacturer to centralize and consolidate their fragmented sourcing and procurement functions in 26 countries, thereby helping them to increase overall organizational productivity by over 11%
We helped a premier pharmaceutical and biotech company operating across four different countries in handling large amounts of information sources and helped them reduce their operating cost.
When you outsource call center services for chemical and pharmaceutical industry to ExpertCallers, you’ll gain the following benefits:
When you outsource call center services to ExpertCallers, you’ll partner with a call center service provider that caters one of the best inbound and outbound call center services with the motive to increase profit, improve customer satisfaction and deliver excellent results.
Contact us today and discover the advantage of outsourcing call center services for chemical and pharmaceutical industry to ExpertCallers.