ExpertCallers has over 13 years of experience in providing customized customer follow up services across. Our streamlined and efficient customer follow up services is handled by a team of dedicated professionals who work in tandem with other teams responsible for augmenting your client base. With the help of highly targeted follow up list, friendly notifications and advanced tools, our outsourced customer follow up service reinforces your commitment towards customers and helps you forge superior relationship, which will ultimately augment your sales and marketing efforts.
Our team use their experience and expertise to seamlessly follow up on customer through multiple channels. This includes:
You can use our customer follow up services for:
Our team of trained and experienced customer follow up experts are well-versed in using various communication channels to follow up with customers and share valuable insights regarding products or services. Be it phone, email, or SMS/text, they can effectively delivery the required message and help you boost your brand image in the lead up to a sale or post closing a sale.
Our executives meticulously break-up complex case studies as well as testimonials and convey it to the customers in a crisp, simple and pleasing manner. This way they make the customer feel reassured and satisfied with their purchase decision.
By combining state-of-the-art technology with streamlined processes and experienced staff, we seamless handle queries of customers across channels and promptly deliver support in a streamlined and personalized manner.
As part of our customer follow-up outsourcing services via phone, email or SMS/text, we can collect customer's opinion on the installation of the product or service or its performance and help the client get their fingers on the pulse of the customers.
Being a leading offshore customer follow up company, we provide customized customer follow up outsourcing services to companies spread across various industries including:
We have an excellent track record of delivering quality customer follow up services at reasonable price cost. This sets us apart from other customer follow up companies.
Industry leading software and hardware are one of the core pillars for our customer follow up services. We stick to industry best practices and use latest tools to serve our clients efficiently.
Our highly qualified agents with at least six years of experience are highly motivated to provide quality customer follow up service to clients across the globe.
We believe in delivering high-quality standards and ensure that our customers are satisfied. We follow strict monitoring system for assessing employees’ performance.
The benefits that you’ll gain when you outsource customer follow up services to an expert customer follow up company like ExpertCallers are many. This includes:
When you outsource customer follow up services to ExpertCallers, you’ll partner with a customer follow up company that is extremely skilled in making customer feel valued and in the process inspire them to connect for future business needs.
Contact us today and discover the advantage of outsourcing customer follow up services to ExpertCallers.