Outsource Video Chat Support Services

We provide top-notch video chat services to improve customer satisfaction levels and promote brand identity

Expert Callers has over 12 years of experience in implementing cutting edge technology to improve customer service solutions for business organizations. One such technology we specialize in is video chat customer support services. We use video chat to deliver highly personalized support service to your customers and satisfy them with your pre-sales or after sales service quality. As a global video chat support services company, we have wide experience in helping businesses resolve issues, improve conversion rates, upsell and cross sell products.

Our video chat support services are highly customizable. It provides you with on-demand flexibility to your customer support functions. With our video chat services, we commit ourselves to take your customer support effort a few notches higher and help you increase the lifetime value of your customers. Outsource video chat customer support services to us to transform your customer service into an highly fulfilling experience.

Our Comprehensive Video Chat Customer Support Services

Retail Video Chat Support

Our specialized retail video chat provides you with the ideal platform to showcase your wares to your customer when they call in for support. It gives your online shoppers a personalized experience and enables you to engage them in a better way. With our video chat services we make sure your customer gets a rich and different experience.

Technical Video Chat Support

Our clients who specialize in tech-solutions make use of our service to display their products and services to their prospects in the most effective way. With the help of high definition video streaming and robust back end systems, we ensure their target audience understands the inside-out of their product. Our services are also leveraged by our clients to make troubleshoot issues in a more accurate and effective way.

Healthcare Video Chat Support

We provide extensive video chat support services to support telemedicine operations for hospitals and physicians. We enable your customers reach out to you with their health issues and then set up an appointment with the concerned physician or department. We train our agents to bring a human touch to your online Medicare business and ensure it translates into increased customer satisfaction and brand loyalty.

Finance and Insurance Video Chat Support

We customize our video chat services to assist finance and insurance organizations market their services in a better way. A face-to-face explanation via video-calling has helped our clients to explain their customers about new plans, and compare and contrast multiple loan options. Also, our services make it easy for our clients to explain the intricacies of a policy written in a language they can hardly understand.

Industries We Serve

ExpertCallers has extensive experience in providing proficient call centre services to a
wide variety to industries including:

Our Call Centers are Spread Across Five Countries

We let you pick one or multiple delivery centers according to your preference and requirement.

ExpertCallers global delivery centers (India, Philippines, Bolivia, Colombia & Argentina)

How Companies have Benefited by Outsourcing Video Chat Support Services to Us

  • Our premium video chat service delivers a confidence-inducing experience to customers which has helped companies make steady progress with their customer service campaigns
  • Our services cut down on the overall time required to solve customer issues, helping companies ramp up their productivity by up to 40%
  • We leverage the good will of customers to cross sell or upsell products more effectively, thus helping companies diversify their brand equity and grow steadily

Why Outsource Video Chat Customer Support Services to ExpertCallers?

  • A team of 1000+ customer support staff with diverse experience and knowledge of customer support best practices
  • Encrypted networks to secure all video chat services
  • Customized services to match client requirements, organizational goals and work culture
  • Process enhancement measures to monitor performance and quality of our services
  • Use of the best and latest technological tools and IT infrastructure to host and deliver our services
  • 24/ 7 support model from 8 global delivery centers
  • Up to 40% reduction in overhead costs

Contact us today and outsource video chat support services to us for an effective solution.