ExpertCallers has over 13 years of experience in delivering call center services to enterprises involved in logistics, transportation and supply chain across the globe. Our call center services will help you get seamlessly connected with the customers in the communication medium of their choice and deliver top notch inbound and outbound call center services in an efficient, reliable and cost-effective fashion.
Being a leading customer service outsourcing company, we provide diverse range of call center services for logistics and transportation companies. Some of the services are as follows:
By combining well-trained resources with top of the line technology, we resolve billing and payment issues in an organized fashion.
We handle sales support queries that deal with products or services and address them accurately to ensure that customer’s needs are met.
Our outsourced warranty support services are customized to handle queries related to warranty of products or services and provide resolution that will delight customers.
ExpertCallers offers timely, reliable and accurate customer care services, which ensures that no customer is left unattended.
We have a handpicked team of tech support executives who are skilled in handling and providing quick solutions to technical issues across geographies.
Other logistics and transportation call center services that we provide Include:
Unlike other inbound and outbound call center service providers in the industry, we depend on advanced tools to make our tactics more effective. Primary among them is the autopilot and auto responder tools.
We train our agents to gather adequate information about your products, services, and competition so that they can confidently convey the right message to your prospects.
We believe in reaching out to the buyer without trampling on personal space. So, we first work towards building an initial connection before going for the sales pitch. This ensures quick and easy conversions.
A global aviation company used our call center services to streamline product delivery and improve customer service
Our call center services helped a largest provider of logistics and transportation services to improve operational efficiency and witness cost savings in the range of 40%
When you outsource call center services for logistics and transportation industry to ExpertCallers, you’ll gain the following benefits:
When you outsource call center services for logistics and transportation industry to ExpertCallers, you’ll partner with call center service provider that is focused on providing the most effective and reliable inbound and outbound call center services using scripted call management system with back-end delivery and enterprise-level reporting systems.
Contact us today and discover the advantage of outsourcing call center services for logistics and transportation industry to ExpertCallers.