ExpertCallers specialized offshore order taking services is designed to make order placement a seamless experience to customers. We commit ourselves to deliver the kind of service that would bring your customers back to you every time they need it.
Inspiring confidence is the soul of order taking service. We go above and beyond to ensure this in full measure. We make it easy for customers to order, keep customers informed about the progress and confirm them promptly after the order is fully processed and completed. We also prepare them for unforeseen eventualities like delays, which may leave a bad taste in their mouth.
And if you need to cross-sell or upsell, we chip in at the end of the conversation to open another business opportunity for you.
When you outsource order taking services to us, you can bank on us to carry out a wide variety of functions, including
Some of the unique features of our offshore order taking services include:
We offer flexible and efficient order taking outsourcing services that meets the needs of diverse range of industries. This includes:
Our agents do not treat order taking as a routine job. They start and finish a conversation on the right note, empathize with customers, and go all out to be personable so that your customer hangs up feeling satisfied.
We believe in high-quality standards and ensure this through uncompromising hiring policy, strict monitoring and customer feedback. So, our agents are always consistent on delivering the right experience.
Our outsourced order taking services come at very competitive pricing. Further, it is not fixed and can be customized depending on factors such as nature of project, skill level required etc.
At ExpertCallers, we know the market is changing and so do the customer, which is why we value and serve them 24X7. We offer and embrace our outsourced order taking service which is based on real web system. Under this, our exceptionally trained representative enables the customer to place the order anytime and convert inbound customer calls into sales and update it on our live web system.
Our real time inbound call center order taking service is linked to organization’s credentials like emails and contact number. Our team will keep you posted by sharing the sales conversion ratios, related information and inquiries raised during the calls.
Here are some of the benefits of outsourcing order taking services to us:
When you outsource order taking services to ExpertCallers, you will partner with an order taking outsourcing company that is focused on working diligently to ensure that they convert the maximum number of inquiries into sales in the most cost-effective manner.
Contact us today and discover the advantage to outsourcing order taking services to ExpertCallers