Outsource Debt Collection Services

Taking the Complexity Out of Debt Recover and Collection

ExpertCallers offshore debt collection services are designed to reduce the burden of bad debts, enhance cash flow and help you get back on the path to profitability. We leverage a well-defined and proven collection procedure that ensures faster payments across your entire credit portfolio. We also work with you to tailor a customized solution for debt recovery that require specialized treatment and strategic follow-up. By leveraging our expertise, you get absolute control over complex and expensive debt collection process at a fraction of the cost.

Our Debt Recovery Services are Ideal for:

Banks
Commercial accounts
Healthcare organizations
County clerks

Landlords
Mortgage companies
Finance companies
Utility companies

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We can help you recover the following types of debt:

Education debt
Credit card debt
Funeral/deceased debt

B2B debt
Government contracts debt
Medical debt

Utilities debt
HOA/rent debt

We Provide a Range of Outsourced Debt Collection Services

Being a leading debt collection company, we offer a portfolio of debt recovery outsourcing services. This includes:

Customer tracking and Data Validation Services

Our tracking services can help you find missing debtors or defaulters. Using well-trained resources and latest investigation techniques, we can create a list of defaulters, trace their current location along with contact details and even uncover hidden assets in case there are any.

Early/Late Stage Debt Collection

Our debt collection experts use their experience and expertise to:

Emphatically connect with debtors who have defaulted on payments or are about to default based on intelligence gleaned from their credit information
Offer customized solutions to restructure their debt and ensure that they pay back to your business

Dispute Management

Unlike other debt collection companies, we are well-equipped in terms of resources and tools to seamlessly handle disputes that arises due to mismanaged particulars and ensure that the credibility of your company remains intact at all times.

Debt Portfolio Management

Using industry leading analytical tools, we can offer crucial recommendations regarding changing cut-offs or implementing new policies. We also help you identify high-risk accounts much before they cross the red line and help you reduce legal risk.

Our Debt Collection Process

Account is placed for debt collection
The client forwards every minute detail regarding the debt along with other supporting documentation
The claim is thoroughly scrutinized, and accurate data is entered into our debt collection system
Demand letter is generated and sent to debtor via email, mail or fax. An acknowledgment letter regarding the same is sent to the client and phone contact begins
Our debt collection team use their experience and expertise to resolve disputes, recover payment and/or get accurate commitment on debt resolution
In case we receive any payment commitment from the debtor, we follow-up on them and ensure that the payment is recovered
If case debtor fails to comply with the commitment or doesn’t cooperate, we make final pre-legal collection attempts
We send all the details and recommendations to the client, including particular for sending the file to an affiliated attorney
Once we obtain client’s consent, we send the claim and other details to our affiliated attorney and instruct him/her to examine the claim for 60 days. In case the client decides not to authorize this move, the claim is worked on for additional 60 days and finally the file is closed
After completing the investigation, the attorney provides a detailed recommendation of whether or not to initiate a legal action. If they recommend to go ahead with the legal action, they will provide us with their requirements for law suit
We will collect the required suit requirements from the client and send it to the attorney, who will then prepare and file the lawsuit. In case the client does not provide suit requirements or is not willing to file the law suit, we will work on the claim for another 60 days and finally close it
The complaint is served
Attorney files for default judgment if there is no answer from the debtor. If an answer is filed by debtor, the trail process begins, and a date is set
The attorney files for a Writ of Attachment if the judgment is awarded in our favour
Attorney attempt to locate and verify debtor assets
Attorney initiates liens/ garnishment orders/ bank levies/ etc. in line with the judgment

We are Different; Here's Why

Highly Trained Executives

We only hire agents who have prior experience in debt collection. So, you can rest assured about courteous and proficient handling of your customers.

Professional Representation

Unlike other debt collection companies, we strictly follow your procedures and protocols to give your business a professional image. This ensures your brand identity is maintained at all costs.

Affordability

To make our services cost effective, we offer convenient monthly plans with all-inclusive rates or pay-as-you-go options. So, you get a range of flexible options to test your services with.

Here’s How Companies Have Benefitted by Outsourcing Debt Collection Services to ExpertCallers:

We helped an Australia based bank to cut down costs and track debtors
Our targeted debt collection helped a reputed utility company to enhance collection by 40% within record time

250+

Agents

5000 +

Accounts handled daily

98%

Customer satisfaction

Why Outsource Debt Collection Services to ExpertCallers?

Here are some of the benefits that you’ll gain when you outsource debt collection services to an expert debt recovery company like ExpertCallers:

40% enhanced collections
Increased profits
Customized packages
40-50% delinquency rate reduction
Improved liquidation ratios

When you outsource debt recovery services to ExpertCallers, you’ll partner with a debt collection agency that specializes in implementing customized soft debt strategies which give importance to both the client and their customers, so that the reputation of the brand is never adversely affected.