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Outsource Cold Calling Services

Inspiring Prospects to Convert

ExpertCallers’ offshore cold calling services are designed to help you connect with your customers in a more natural and organic manner. Using a telephone conversation to build long-lasting business relationships is an art. With over 12 years of experience in providing cold calling outsourcing services for companies across industries, we have mastered this art in more ways than one.

For us, cold calling is more about compelling than pushing. We believe in delivering messages through engagements. It doesn’t matter what industry you are into, if you have something of value to offer, we create engrossing engagements to inspire the buyer to convert.

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As an Expert Call Center Company, We Excel in Providing

B2B Cold Calling Services- ExpertCallers’ strategic B2B cold calling services are designed to carry out highly targeted and professional campaigns to acquire new customers thick and fast. Driven by a team of seasoned and skilled professionals, we steer B2B campaigns based on a complete understanding of your target demographic.

Understanding your audience is the key to our campaign strategy. It helps us plan precisely, acquire accurate data and prepare the right script for your demographic. We involve your sales and business development teams in all the planning stages to ensure our tele-callers have the clearest view of the type of information required to produce positive outcomes. This helps you to be consistent with your messaging and build brand credibility.

We follow a systematic approach to deliver our B2B cold calling services to promote transparency in our process while maintaining utmost accuracy. We start with preparing a contact list by filtering the best out of the identified prospects which is followed by sending cold emails or calls to derive response from the prospects. Based on the response, we identify the qualified leads and convey the same to the sales team.

With over 60,000 hours of B2B cold calling experience and a proven track record of delivering the best, you can bank on us to provide quality leads at all times.

ExpertCallers has wide experience in delivering customized B2C cold calling services to businesses of all sizes. Learning from our experience, we have built an advanced and proven B2C cold calling process to help our clients find new prospects in the shortest possible time. We understand your company’s reputation is put to test every time an agent makes a call to represent your company. We undertake a well-defined process flow to help you boost your market reach. Our process starts with an in-depth understanding of your requirements, optimize the list of potential prospects to setup calls, create scripts that will extensively cover about your products and services in a way that it churns customer interest, initiate the call, and send out weekly or monthly report to help you identify to loose ends in your campaigns. we entrust this task to experienced and dynamic call center experts who have the know-how to deliver messages professionally to your audience. We arm them with a robust database, a well-filtered contact list. and a crisp script to make sure they make the right impression in the first few seconds of interaction.

We Use this Expertise to Deliver

We understand that your sales team is probably busy closing sales and they can't always be available to generate leads round the clock. ExpertCallers’ cold calling call center services will support you and help convert more prospects into clients.

ExpertCallers excel in using our award-winning B2B and B2C cold calling services to assist you with lead generation and management. Our aim here is to help you get the most out of your marketing campaigns using proven lead generation and cold calling sales techniques that are custom-built to meet your needs. We don’t just strive to provide a steady flow of traffic to your blogs, websites, or landing pages, but rather we intend to attract targeted audiences who are most likely to convert into customers – helping you to achieve your ultimate objective of increasing sales and revenues.

With years of outbound call center outsourcing experience, ExpertCallers has gradually grown to become one of the best cold calling services in India,, helping clients across all industries to prequalify and verify their leads for a higher closing ratio. Our team is an expert in identifying and qualifying quality leads for the business. Our team works with a proven process of lead qualification and manages the lead distribution to your sales team effectively. This increases the chances to convert the lead to customers.

Our cold calling agency representatives are well-trained experts at handling such responses from your customers with utmost professionalism thereby enhancing your brand image and increasing your bottom-line.

Our cold calling team manages your pipeline and schedules B2B and B2C appointments with the right prospects. This enables the sales reps to meet with the potential leads and increase the revenue of the company.

As one of the best cold calling service providers, Expert Callers offers excellent lead nurturing services so that you don’t miss out on the opportunities to make big sales with your best clients.

ExpertCallers’ team is an expert in nurturing the leads until they are ready to buy.We use defined processes for lead nurturing and effective communication methods to ensure that no leads fall through cracks. The team works with you to develop the buying cycle of the leads and also assist you in framing strategic parameters of the lead nurturing program. Our expertise in designing and executing the campaigns makes us one of the most trusted partners.

ExpertCallers ensures that whether a lead comes by phone, click-to-call, email, or web, it is automatically loaded in the system and the potential point of contact receives a call back within 60 seconds from our highly qualified and experienced response management team. This ensures that your prospects are properly guided through the sales funnel for continued engagement.

ExpertCallers’ account profiling services offer you the advantage to reach your prospects more organically and naturally and influence them.

Use our cold calling services to research the accounts and reveal the best opportunities as well as analyze the competitive advantage when targeting the potential accounts. Our team reaches out to a specific contact person of the potential account and discover the secondary information if required to ring the bell.

Our team can assist you in creating and managing the event attendance plan. Our team will not only help you to reach out to people who you want to attend the event, but also carry out follow-ups and ensure maximum attendance. This can increase the ROI of the event.

Industries We Serve

ExpertCallers has extensive experience in providing proficient call center services to a wide variety to industries including:

Here's How Companies Have Benefitted by Outsourcing Cold Calling Services to ExpertCallers

Our proven expertise in creating engaging and niche sales scripts, introductory sales pitch, ability to generate quality leads, flexibility to work in accordance with clients’ time, running email campaigns, among others have helped us create ringing success stories for our clients. Here are a few glimpses

Cold Calling Agents
Million Cold Calls Made Every day
Conversions Made

Our Call Centers are Spread Across Five Countries

We let you pick one or multiple delivery centers according to your preference and requirement.

ExpertCallers global delivery centers (India, Philippines, Bolivia, Colombia & Argentina)

Unique Features that Sets Us Apart from Other Cold Calling Services Companies

Being one of the leading B2C and B2B cold calling outsourcing company in the industry, we follow a comprehensive set of procedures and tools to execute services for our clients.
  • Database Customization as per the Client's Requirement
  • Creating a Script Highlighting Key Points
  • Contacting Prospects
  • Questioning Prospects
  • Collecting Feedback
  • Compiling Sales Leads
  • Use of a Multichannel Approach
  • Reporting Sales Leads to Clients
  • Updating the Database
  • Use of Multichannel Contact Center Tools and Technologies
  • Process Oriented Inside Sales Approach
  • Past Experience and Knowledge of Cold Calling Campaigns

Why Outsource Cold Calling Services to ExpertCallers?

When companies outsource sales calls to us, they can benefit in the following ways:
  • High and consistent contact quality
  • 30% more business opportunities
  • High service level guaranteed
  • Robust security to ensure fool-proof operations
  • 50% increase in high quality leads
  • Significant increase in revenue with more sales closing
  • Enhanced productivity of sales team
  • 30% to 40% reduction in operation costs

When you outsource cold calling services to ExpertCallers, you will partner with us that are extremely skilled in swiftly increase your customer base through effective lead generation, phone consultations, or face-to-face appointments.

We are Different; Here's Why

Our cold calling outsourcing services can help you with the following:

In the case of companies that are starting out and existing ones who want to realign their objectives and goals, it’s important to be updated on the needs of your market. Cold calling helps you gather a vast amount of feedback from potential and non-potential clients that can give you an airtight idea about your target market. You can customize other marketing activities accurately based on your market and achieve better results.

Most often, the information that can’t be found on websites can be gathered just by asking. To understand the pain points of your customers, sometimes all it takes is a phone call. By not making every phone call about sales, but rather focusing on listening to understand your customer’s business and how to help them better can increase trust for your company among your customers.

Employing cold calling services is a far better way to capture prospects than spending tons on newspaper ads or Google ads. Not just that - if you outsource cold calling you can also get access to lead generation reports and business intelligence, based on which your sales team can make follow up calls. The end-to-end solution from lead verification to lead progression to lead nurturing can help you get quality leads to ensure you can target the right prospects and avoid wasting precious marketing resources.

Not everyone can send effective cold emails that won’t be discarded as spam. We are one of the best cold calling companies who have perfected the art of effective cold emails that bring you conversions. We don’t believe in an automated system that sends hundreds of run-of-the-mill emails but rather personalize each campaign to suit your marketing needs and your customer requirements. We also help with monitoring and analyzing the results of the cold emails to identify what works best for your company.

One of the most indispensable tools that ensure cold calling success is a good cold calling script. Our cold calling services include preparing cold calling scripts that can serve as reference points for future sales conversations. Prepared with thorough research and backed by data, the script can ensure that callers are well prepared to handle different scenarios and personalize conversations based on the various stages of the funnel. It can help you understand your audience effectively and continue the conversation to gain more conversions.

Let's face it. Most often, brand communication gets lost in a flurry of other important activities. At the end of the day, this offers an inconsistent picture of your company in the minds of your customers. Most of the time, it’s not possible to send out regular brand communication to all your customers. Once you outsource cold calling for your brand, it becomes easier to send out important notices and announcements regularly with all your brand guidelines in place. It helps create a seamless customer experience as well as keeps them in the know of all important updates.

Our Approach to Cold Calling Activities

Our cold calling techniques are based on the following foundational principles.

Frequently Asked Questions

Cold calling helps you connect with your customer in the most productive and personal way. It helps you to acquire new customers, understand your target audience better, and build long-lasting business relationships. Our cold calling services can help you:

  • Define your markets
  • Investigate any business and their human resource requirements
  • Carry out lead generation campaigns to capture prospects
  • Carry out email campaigns
  • Create actionable calling scripts

We can make about 8 cold calls per hour.

The optimal time for making cold calls is 8 and 9 am in the morning and 4 and 5 pm in the evening.

Since most people find cold calling intrusive, a good conversion rate for cold calls is around 2%

Cold calling is more personal when it comes to initiating conversations with your prospects when compared to email. It can be used to get referrals, schedule meetings, or even close a sale right there.

On the other hand, it is convenient, cost-effective and less intrusive to contact people through email. Emails allow your customers to read your message at their convenience.

In closing, both these approaches need to work in tandem to help retain and grow your business' customer base. Cold calls are great for initiating personal conversations with a potential customer, while emails can act as follow-ups in the form of reminders, sale announcements, etc.

Having a ready script at your disposal has a lot of benefits when it comes to cold calling. A brief and crisp telephone script creates a really good first impression. It makes you sound more professional and helps you to meet your brand standards. Scripts also help reduce the stress and anxiety of how to take the call forward. Finally, it yields better results by increasing productivity.

When you outsource sales calls to us, we ensure cent percent of data security. Our cold calling services and its protocols are designed in a way to safeguard your data at all stages such as customer information, logins, and/or passwords. Our security measures are stringent to ensure your details are kept confidential and unauthorized access is completely restricted.