Outsource Cold Calling Services

Inspiring Prospects to Convert

ExpertCallers’ offshore cold calling services is designed to help you connect with your customers in the most productive way. Using a telephone conversation to build long-lasting business relationships is an art. With over 13 years of experience in providing outsourced cold calling services for companies across industries, we have mastered this art in more ways than one.

For us, cold calling is more about compelling than pushing. We believe in delivering messages through engagements. It doesn’t matter what industry you are into, if you have something of value to offer, we create engrossing engagements to inspire the buyer to convert.

Our cold calling outsourcing services can help you with the following:

outsource cold colling services

As an Expert Cold Calling Company, We Excel in Providing

B2B Cold Calling

ExpertCallers’ strategic B2B cold calling services is designed to carry out highly targeted and professional campaigns to acquire new customers thick and fast. Driven by a team of seasoned and skilled professionals, we steer B2B cold calling campaigns based on a complete understanding of your target demographic.

Understanding your audience is the key to our campaign strategy. It helps us plan precisely, acquire accurate data and prepare the right script for your demographic. We involve your sales and business development teams in all the planning stages to ensure our tele-callers have the clearest view of the type of information required to produce positive outcomes. This helps you to be consistent with your messaging and build brand credibility.

With over 60,000 hours of B2B cold calling experience and a proven track record of delivering the best, you can bank on us to provide quality leads at all times.

B2C Cold Calling

ExpertCallers has wide experience in delivering customized B2C cold calling services to businesses of all sizes. Learning from our experience, we have built an advanced and proven B2C cold calling process to help our clients find new prospects in the shortest possible time. We understand your company’s reputation is put to test every time an agent makes a call to represent your company. So, we entrust this task to experienced and dynamic cold calling experts who have the know-how to deliver messages professionally to your audience. We arm them with a robust data base, well-filtered contact list and a crisp script to make sure they make the right impression in the first few seconds of interaction.

We Use this Expertise to Deliver

Lead Generation

ExpertCallers excel in using our award-winning B2B and B2C cold calling services to assist you with lead generation and management. Our aim here is to help you get the most out of your marketing campaigns using proven cold calling and lead generation techniques that are custom-built to meet your needs. We don’t just strive to provide a steady flow of traffic to your blogs, websites, or landing pages, but rather we intend to attract targeted audiences who are most likely to be converted into customers – helping you to achieve your ultimate objective of increasing sales and revenues.

Lead Qualification

Our cold calling team is expert in identifying and qualifying quality leads for the business. Our team works with proven process of lead qualification and manage the lead distribution to your sales team effectively. This increases the chances to convert the lead to customers.

Appointment Setting

Our cold calling team manages your pipeline and schedule B2B and B2C appointments with the right prospects. This enables the sales reps to meet with the potential leads and increase the revenue of the company.

Lead Nurturing

ExpertCallers’ cold calling team is an expert in nurturing the leads until they are ready to buy. Our team has defined process to nurture the leads and effective communication methods to ensure that no leads fall through cracks. The team works with you to develop buying cycle of the leads and also assist you in framing strategic parameters of lead nurturing program. Our expertise in designing and executing the campaigns makes us most trusted partners.

Response Management

Whether a lead come by phone, click-to-call, email or web, it is automatically loaded in the system and the potential point of contact receives a call back within 60 seconds from our highly qualified and experienced response management team.

Account Profiling

You can also use our cold calling services to research the accounts and reveal best opportunities as well as analyse the competitive advantage when targeting the potential accounts. Our team reach out to specific contact person of the potential account and discover the secondary information if required to ring the bell.

Event Recruitment & Follow-Up

Our cold calling team can assist you in creating and managing the event attendance plan. Our team will, not only help you to reach out to people who you want to attend the event, but also carry out follow-ups and ensure maximum attendance. This can increase ROI of the event.

cold calling company in India

Unique Features that Sets Us Apart from Other Cold Calling Companies

Being one of the leading B2C and B2B cold calling outsourcing company in the industry, we follow a comprehensive set of procedures and tools to execute offshore cold calling services for our clients.

Some of the key features of our outsourced cold calling services include:


  • Database Customization as per the Client's Requirement
  • Creating a Script Highlighting Key Points
  • Contacting Prospects
  • Questioning Prospects
  • Collecting Feedback
  • Compiling Sales Leads
  • Use of a Multichannel Approach
  • Reporting Sales Leads to Clients
  • Updating the Database
  • Use of Multichannel Contact Center Tools and Technologies
  • Process Oriented Inside Sales Approach
  • Past Experience and Knowledge of Cold Calling Campaigns
In 2007 it took an average of 3.68 cold calling attempts to reach a prospect.
Today it takes 8 attempts.

We are Different; Here's Why

Effective Engagement

We believe in reaching out to the buyer without trampling on personal space. This is one of the key differentiators that sets us from other B2B and B2C cold calling outsourcing companies. So, we first work towards building an initial connection before going for the sales pitch. This ensures quick and easy conversions

Right Personality

We ensure all our agents have an effable personality, exude confidence and are familiar with the best cold calling techniques. This enables us to deliver trust through the tone of voice, win prospects and also consolidate our position as one of the top third-party B2C and B2B cold calling company in the industry.

Intensive Training

We train our agents inside out about your products, your business, and your prospects, so that they introduce prospects to your business the right way and trigger the right desire.

Customized Cold Calling Services for a Range of Industries

ExpertCallers’ cold calling outsourcing services can be customized to meet the unique needs of any industry. This includes:

  • Aerospace & Defence
  • Automotive
  • Automobiles
  • Banking & Financial Services
  • Capital Markets
  • Communications
  • Consumer Goods and Services
  • Customs Brokerage
  • Consumer Packaged Goods
  • Energy and Utilities
  • Education
  • Healthcare
  • Insurance
  • Logistics
  • Manufacturing
  • Market Research
  • Media and Entertainment
  • Medical Devices
  • Network Equipment Providers
  • Oil & Gas
  • Pharmaceutical & Life Sciences
  • Platforms & Software Products
  • Public Sector / Government
  • Real Estate
  • Retail & Ecommerce
  • Securities & Capital Markets
  • Telecommunications
  • Securities & Capital Markets

Here’s How Companies Have Benefitted by Outsourcing Cold Calling Services to ExpertCallers

  • Our cold calling services helped a precision instruments manufacturer reach out to 60,000 contacts, including new prospects and existing customers on a quarterly basis. Read case study
  • Smartfoam, a UK-based roofing solutions company leveraged our cold calling services to increase appointment settings by 50%
500 +
Cold Calling Agents
1M+
Cold Calls Made Every day
50%
Conversions Made

Why Outsource B2B and B2C Cold Calling Services to ExpertCallers?

When companies outsource cold calling services to us, they can benefit in following ways:

  • High and consistent contact quality
  • 30% more business opportunities
  • High service level guaranteed
  • Robust security to ensure fool-proof operations
  • 50% increase in high quality leads
  • Significant increase in revenue with more sales closing
  • Enhanced productivity of sales team
  • 30% to 40% reduction in operation costs

When you outsource cold calling services to ExpertCallers, you will partner with an B2B and B2C cold calling company that is extremely skilled in swiftly increase your customer base through effective lead generation, phone consultations or face-to-face appointments.

Contact us today and discover the advantage to outsource B2C and B2B cold calling services to ExpertCallers.