Outsource Customer Acquisition and Telesales Services

Winning Customers with Trust

ExpertCallers strategic offshore customer acquisition and telesales services are designed to carry out highly targeted and professional campaigns to acquire new customers thick and fast. Driven by a team of seasoned and skilled professionals, we steer telesales campaigns based on a complete understanding of your target demographic.

Understanding your audience is key to our campaign strategy. It helps us plan precisely, acquire accurate data and prepare the right script for your demographic. We involve your sales and business development teams in all the planning stages to ensure our tele-sellers have the clearest view of the type of information required to produce positive outcomes. This helps you to be consistent with your messaging and build brand credibility.

Comprehensive Range of Customer Acquisition and Telesales Services
We Provide

As a premium customer acquisition and telesales company, we offer a range of offshore telesales and telemarketing services including:

Be it cold calling, lead qualification or lead generation; our team of trained and experienced telesales executives can do it on your behalf and transfer only the most qualified leads to your sales funnel.

In today’s business world, the success of a business largely depends on the verification of all the business data required for distinct functions. We offer best contact and CRM verification along with cleansing services. We can not only verify the data, but also build a result-oriented database with the contact details captured and processed effectively.

We can help you set up a dedicated call centre to receive, process and manage all inbound sales orders from across various channels including call, email, live chat, video call and so on. If necessary, you can use the same contact center to take care of order status monitoring and providing client informing services via SMS, email or call back. Apart from this, you can also bank on us to provide associated services such as assisting in checking the availability of stocks, comparing different products, providing additional advice on products or services, and ensuring best buying experience to your customers.

Appointment Setting Services
Want to receive, process and manage all appointment requests in the most streamlined fashion? Don’t worry, we are here to help. In addition, we can help you track schedules of your expert’s availability and ensure maximum utilization of resources by reporting tiniest of changes in the schedule through convenient means of communication (phone, e-mail, SMA).

Our telesales agents, who have solid experience in cross-selling and up-selling, can help introduce these techniques at any point of the sales cycle, thereby increasing sales and enhancing the value that your customer gets from a purchase.

We can also help you with:

  • Payment processing services
  • Application processing services
  • Automated and personal contact programs
  • Workflow management
  • Customer follow-up
  • Fulfilment and payment processing
  • Client acquisition test
  • Smart lead management
  • Tactical sales help
  • New business channels development

Unlike other customer acquisition and telesales companies, our services do not end after acquiring a new customer. We ensure that this new relationship will sustain and grow by developing a feeling that the customer will be taken care of at all times. And, this gives a boost to your customer acquisition and retention efforts, resulting in vocal advertisement of the products and services, and unveil new opportunities to up-sell and cross-sell.

A decade ago it took an average of 3.68 attempts to reach a prospect.
Now it is 8.

We are Different; Here's Why

Precise Planning

We have a robust planning process to integrate your telesales services with other sales and marketing activities. We set clear goals and approaches in the planning stage, so that the tele-seller can control the direction of the call and move the sale forward.

Accurate Data

We always gun for accurate data because we believe successful targeting is not about shooting in the dark but speaking to the right decision makers — this is one of the unique differentiator that sets us apart from other telesales and customer acquisition companies. And to ensure this, we carry out qualitative and quantitative research on a regular basis.

A Good Script

When you outsource customer acquisition and telesales services to ExpertCallers, you’ll get access to skilled and seasoned sales agents who understand the importance of creating credibility and relationship. We train them to talk intelligently around the structure of the script and focus on what makes your business special to your customers.

Here’s How Companies Have Benefitted by Outsourcing Telesales and Customer Acquisition Services to ExpertCallers

  • We helped a software company conduct a multi-stage telemarketing project to improve their go to market strategy
  • Our targeted product survey campaign helped a company make quick changes to their products and adjustments to their promotional strategies
12500
Customer Acquisition Calls Per Hour
11000 +
New Customer Acquisitions a Month
500+
Telesales Agents

Why Outsource Telesales and Customer Acquisition Services to ExpertCallers?

As a leading outbound telesales and customer acquisition company, we stand apart with our efficiency and flexibility to respond to strategic changes both before and during your marketing campaign. We deal with sales cycle in way that it not only increases your sales revenue but also promotes you as a better company amongst your customer and increase their satisfaction levels to another level.

Here are some of the benefits of outsourcing customer acquisition and telesales services to an expert customer acquisition and telesales company like ExpertCallers:

  • High and consistent contact quality
  • 25% increase in sales figures
  • Guaranteed rise in customer acquisition and retention rates
  • 30% to 40% reduction in operation costs
  • Seamless integration with client’s CRM
  • Automated quality management control systems (analysis of up to 100% of conversations)

When you outsource customer acquisition and telesales services to ExpertCallers, you will partner with a customer acquisition and telesales company that is extremely skilled at seamlessly blending the right resources and services together in the right combinations to improve sales.

Contact us today and discover the advantage to outsourcing customer acquisition and telesales services to ExpertCallers.