A UK based mobile applications developer wanted to drive product sales and increase their customer base through outbound calling. However, lack of resources and expertise proved to be a big barrier in carrying out this task. Finally, they turned to us for assistance
As the client was unable to increase their sales, they were in need of an effective sales strategy to target the food and beverage industry - one which would help them to reach out to targeted customers and convert them into buyers. To ensure this, there was a pressing need to create awareness of the product, along with training their employees to pitch the product in the market.
The first thing that we did was, zeroing in on the restaurant and food businesses with the help of data analytics. Next we set up an outbound calling team andtrained them thoroughly to ensure they were completely equipped to meet the demands of outbound sales. We also trained them on how to pitch the key features of the product to restaurant and food businesses. This included providing information about how this productwill enable these businesses to easily upload their menu, make quick reservations and even take takeaways orders with ease. All this enabled us tocreate a buzz about the product and many prospective customers even showed interest in receiving additional information about the product information via email.
Once we succeeded in generating interest, we went ahead to sell the mobile app. Our first targets were the individuals who expressed interest in receiving additional information about the product via email. As a sales boosting measure, we offered thesecustomers a 30 day free trial on the product.
Our sales pitch was a huge success as we were able to close about 4-5 sale deals every day. Our client was so impressed with our achievement that they decided to partner with us for all their call center needs.
Are youhaving troubles in setting up or improving your outbound call center process? Withextensive focus inoutbound call center business for decades, we have acquired the acumen to help you maximize the efficiency and productivity of your business. Contact us for expert help for all your outbound call center needs