Outsource Claims Processing Services
Building Speed and Efficiency into Your Process
ExpertCallers has extensive knowledge and expertise in handling end-to-end offshore claims processing services. We leverage this knowledge to help you build operational efficiency, reduce costs and deliver the ultimate customer satisfaction.
Your customer is looking for easy claim handling process, accurate claim settlement, and quick resolution time. While, meeting these is a challenge, meeting them at reduced costs, is a bigger need and challenge. With experienced domain experts, global delivery centers, and established processes, we boost your claims processing efficiency to meet customer expectations minus the costs involved. This arms you with the differentiation you need to stand out from the rest.
We train our agents to get a proper understanding of every claims program needs, empower them to process claims assertively, coach them to meet quality requirements, and guide them to coordinate at every level. So, when you bank on us you bank on the best to support your processing requirements.
Claims Processing Service – How We Do It
Our well-rounded claims processing process includes the following steps:
- Receive Claims
- Eligibility Check
- Check for Duplicate Claims
- Benefit Determination Application
- Verify Provider Details
- Review Coding, Bundling & Diagnosis
- Rules-based Edits
- Claims Settlement
- Claims Presentment
As an Expert Claims Processing Company, We Can Handle Diverse Types of Claims
When companies outsource claims processing services to us, the can bank on us to handle diverse types of claims, including:
- General insurance claims
- Auto insurance claims
- Travel insurance claims
- Home insurance claims
- Liability insurance claims
- Healthcare/critical illness insurance claims
- Property insurance claims and many more
Quality of Customer Service Determines the
Efficiency of Claims Processing
The different types of outsourced claims processing services that we provide include:
- Life Insurance Claim Processing
- Auto Insurance Claim Processing
- Health Insurance Claim Processing
- General Insurance Claim Processing
- New Business Acquitting
- Claim Processing
- Provider Excess Reinsurance
- Specific Express Reinsurance
- Insurance Claim Setup
- Claim Document Imaging
- Disbursement
- Insurance Claim Eligibility and Estimation
- Full Claim Adjudication
- Claim Support and Auditing
- Account Settlement
- Modernization of Legacy Applications
Contact us today and discover the advantage to outsourcing claims processing services to ExpertCallers.