ExpertCallers has extensive experience in handling offshore 800 answering service. Having partnered with several global conglomerates, we know what it takes to build trust with your customers and give you a leg up in the market.
The hallmark of our outsourced 800 answering service is professionalism and cost-effectiveness. Our services offer you an affordable toll free local number, answered by a professional representing your business. Our professionals are highly experienced in the art of dealing with callers. They can either answer the call on your behalf or forward the call to you or route to a state of the art messaging service.
Companies have benefitted by outsourcing following 800 answering services to ExpertCallers:
Unlike other offshore 800 answering companies, signing up with us is hassle-free and consumes just a few minutes of your valuable time. Once this is done, you can then use our online portal to share every minute details about your business.
Once you sign-up with us, we will issue a toll-free number via which all your landline and/or mobile call will be handled.
Our trained and experienced team of 800 answering experts will act as your brand ambassadors and take it open themselves to answer every call in the most professional manner, following your pre-set call answering instructions.
Finally, our team will capture and share all the details of the calls in the format and type of your choice via SMS or email. This information can also be viewed on the portal.
Some of the premium features that you get access to when you outsource 800 answering services to ExpertCallers include:
Our team of reliable and professional virtual receptionist answers your customer’s calls 24X7. They work like an extension of your in-house receptionists with 100% dedication and zero percent lag time.
All the toll-free phone calls will be routed to the right department, right person and at right time. The calls will be transferred and routed as per the pre-determined flow rules set by you.
To make the customer’s journey comfortable and easier, we have trained our team of 800 answering agents across languages such as English, Spanish, French, German, Meridian and so on, to offer multi-lingual customer support to your business.
Your customers can reach out to our team if they face any issues before checkout. This ability will go a long way in managing orders, reducing the numbers of shopping carts and increasing average order values.
Leverage our toll-free phone answering services to fill your calendar with new appointments whenever customers call your business line.
Our online chat support services will compliment your 800 answering efforts and help you meet the growing needs of your customers.
We let you float customized rules to handle urgent calls, thereby ensuring that the most important customer support call is routed to the right person at the right time.
Our clients can access the data, script or other important documents, monitor calls and even pay bills from anywhere across the globe with easy access to ExpertCallers account through our online portal.
With us as your third-party 800 answering service provider, you can serve customers across industries, including:
As a premier 800 answering company, our phone lines are handled by executives specially trained in attending customer service calls. So, you can be assured about courteous and professional handling. For niche services like medical answering services, we provide HIPAA-trained professionals.
Our professional handling will help your business get better call volumes, quality leads, and increased sales opportunities. Together, these will significantly improve your bottom line.
Our outsourced 800 phone answering service is flexible. This is one of the key differentiator that sets us apart from other 800 answering companies. To meet changing needs, you can scale up or ramp down agents handling your requirements. In other words, you can customize the services as per your needs.
By outsourcing 800 answering services to an expert 800 answering company like ExpertCallers, you’ll benefit in following ways:
When you outsource 800 answering services to ExpertCallers, you’ll partner with an 800 answering company that excels in providing professional, friendly, and upbeat toll-free customer service that will impress your callers and deliver the messages that you want to send across, day-in and day-out.
Contact us today and discover the advantage of outsourcing 800 answering services to ExpertCallers.