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Outsource B2C Appointment Setting Services

Delivering Trust, Winning Prospects

We look beyond traditional telesales and telemarketing approaches for setting B2C appointments. We take a clear-cut, in-depth, and well-rounded demand generation approach that will drive sales.

Our B2C appointment setting services don't just end with getting you 30-60 minutes of call time or face-time with your prospects. We go the extra mile by preparing you for the meeting and assisting you to get into sales mode at a quicker pace.

Our Outsourced B2C Appointment Setting Services Will Help You in the Following Ways:

  • Identify and target prospects that maximize your market strategy
  • Deliver leads and appointments that will fill your pipeline
  • Nurture market relationships until they are sales-ready
  • Qualify leads to optimize conversions
  • Continually monitor program ROI and measurable key performance indicators (KPIs)

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b2c appointment setting process

We Follow a Tried and Tested B2C Appointment Setting Process that Delivered Superior Results

Being a leading B2C lead generation company, we follow a well-crafted and meticulous process that has been streamlined over the years. This can be outlined as follows:

Our research team uses their expertise to understand the client's needs, identify the target audience, and design a customized sales brief.

The sales brief is augmented by combining it with our proprietary database or the database that is provided by the client.

Primary and secondary mapping, as well as validation of database, is carried out and a list of prospects is developed.

Our demand generation team leverage data & intelligence gleaned from the research team to make targeted calls and generate leads.

Leads that are generated are rated and scored by our Quality team. Only those leads that surpass the benchmark are forwarded to the client.

Once the appointment is set, the client is provided with all the necessary data and intelligence, including a meeting brief, to facilitate conversation.

The entire workflow is thoroughly monitored, and necessary improvements are continuously incorporated to iron out even the smallest of issues.

B2C Appointment Setting Services We Offer

ExpertCallers has been offering B2C appointment setting services for some of the biggest names across industry verticals. Over the years we have perfected the skills and expertise necessary to deliver excellent services in the field. Here are some key services that we offer.

Our team of call center representatives is well-trained to find the right prospects who have a higher chance of a conversion. This ensures that your valuable time and efforts are directed towards the best clients only.

The ExpertCallers team offers the best B2B appointment services in India when it comes to approaching and interacting with the customers in a professional and polite way. This encourages your customers to trust you more and increases your conversion rate.

Every client is different and so will be their requirements and preferences. Hence, we offer appointment setting services that can be customized according to the clients' demands. Not only does this help to gain quality leads, but also helps to boost your sales.

Industries We Serve

ExpertCallers has extensive experience in providing proficient call center services to a wide variety to industries including:
Nearly 2/3 of B2C marketers identified engaging key decision-makers as their top challenge— Forrester Research

Here's How Companies Have Benefitted by Outsourcing B2C Appointment Setting Services to Us:

80%
of our clients come through referrals
70%
of meetings set are with VP or C-level decision makers
85%
of clients continue their association with us

Our Call Centers are Spread Across Five Countries

We let you pick one or multiple delivery centers according to your preference and requirement.

ExpertCallers global delivery centers (India, Philippines, Bolivia, Colombia & Argentina)

Why Outsource B2C Appointment Setting Services to ExpertCallers?

Companies that outsource B2C appointment setting services to an expert B2C appointment setting company like ExpertCallers benefit in the following ways:

  • Well-defined process driven by dedicated resources
  • Strict quality control process to ensure qualified leads
  • Complete operational transparency
  • Trained and experienced agents
  • Timely communication with your sales team
  • Comprehensive business prospect research
  • Advanced reporting
  • Cost reduction by 30% to 40%

When you outsource B2C appointment setting services to ExpertCallers, you'll partner with a B2C appointment setting company that is extremely skilled in fulfilling the demand generation needs of B2C companies of all types and sizes.

CONTACT US today and discover the advantages of outsourcing B2C appointment setting services to ExpertCallers.

We are Different; Here's Why

Benefits of outsourcing B2C Appointment Setting Services and How ExpertCallers Can Help:

Most businesses are looking to outsource B2C Appointment Setting Services because it helps down the amount of time that is better spent on vital areas like marketing or product support. It allows them to focus on essential tasks like closing deals and increasing productivity.

outsourcing B2C Appointment Setting Services

Here are some benefits from outsourcing B2C appointment setting companies and how ExpertCallers can help you gain those benefits:

Once an experienced company like ExpertCallers takes over your B2C appointment setting services, they will handle all your appointment settings and lower your costs per sale. This is because they will generate more appointments that will come from qualified leads.

Once you invest in B2C appointment setting services in India like ExpertCallers, you are assured that all your meetings and appointments are scheduled properly. This will eliminate the possibilities of missed sales and you will see an increase in revenue. Once you outsource B2C appointment setting services you won’t lose out on lucrative contracts or any potential sales due to any scheduling mix-ups.

The most tedious part of operating a business is handling all the functions and getting things done. Outsourcing the B2C appointment setting services to experts like us can take some weight off your shoulders. You will be able to focus on essential core aspects of your business that need immediate action.

As qualified providers of B2C appointment setting services in India, we help with spreading brand awareness among the target audience. When our skilled and experienced person interacts with potential consumers, they introduce your company and create a good first impression regarding your brand.

Hiring a company like ExpertCallers that provide B2C appointment setting services and save labor costs. The services work with a team of appointment setters, and you don’t need to make any additional investments in training and hiring people.

Once you outsource to B2C appointment setting companies,it becomes a powerful tool for your business. Such partnerships have resulted in significant success in various functions like lead generation, marketing, and product support. If you are a business owner and are new to the outsourcing concept, then you can start by outsourcing B2C Appointment Setting Services to ExpertCallers. It’s the perfect stepping stone towards using various kinds of outsourcing to your advantage.

B2B And B2C Appointment Setting: Key Differences

Target Prospects

In B2B telemarketing, phone calls are targeted towards initiating transactions with different firms and organizations. B2C appointment setting directly targets the consumers of a particular product or service.

Focus

B2B aims at establishing a relationship with the prospect and hence is a long-term strategy, while B2C focuses on marketing the product, thus helping fulfill a short term strategy

Target Market Share

When compared with each other, the target market of B2C is larger than that of B2B. That is because the number of consumers of a particular product is obviously higher than the number of businesses in existence.

Although B2B and B2C appointment settings have their differences, they work towards common objectives – improving product promotions, increasing sales, and retaining clients.If you are looking for the best B2B appointment setting companies, get in touch with ExpertCallers today for a quote.

Are B2B Appointment Setting Services different from B2C Appointment Setting Services?

b2b appointment setting services

Appointment setting can be classified into two types –

  • B2B or business to business
  • B2C or business to consumer

Generally, the B2B appointment setting involves initiating a long term relationship or finalizing a transaction between two businesses through phone call communication. Conversely, in the B2C appointment setting, businesses directly communicate with their consumers to pitch their product or service. Let's learn a bit more about the differences between the two.

Businesses generally don't appreciate a call from someone out of the blue without their prior knowledge. Therefore, in B2B appointment setting companies, the representatives spend about twenty percent of their time researching and leaving voicemails to their prospects. This is an excellent way to filter out any prospects who may not be interested in the services and avoid undesired communication.

  • Enables you to zero-in and reach the right business that could be potential clients
  • Helps you advance your brand marketing goals
  • Sets the stage for new growth opportunities due to well-grounded communication with prospects