Outsource Direct Mail Follow-up Services
Conversions Made Easy with Steadfast Follow-ups
ExpertCallers has over a decade of expertise in boosting companies’ marketing campaigns with direct mail follow up services. Driven by Lean Six Sigma (LSS) frameworks, we maximize campaign ROI by reducing Non-Value-Added (NVA) tasks while ensuring consistent reinforcement of client messaging.
Our direct mail marketing service is supported by a team of skilled professionals who operate under standardized workflows and collaborate seamlessly with other teams to augment your customer base. With a well-segmented follow-up list, friendly notifications, and advanced tools, our service reinforces your unique selling proposition and helps you optimize sales conversion.
Our direct mail follow-up services will help you in following ways:
- Reduce cost per qualified lead
- Increase the rate of lead qualification
- Run a highly focused and result-oriented campaign
- Achieve greater number of short-term sales
- Create a high-impact on your customers
Our Direct Mail Follow-up Services
We increase the impact of every marketing dollar that you spend by promptly getting in touch with your leads after you’ve sent them an email or direct mail piece.
Here are some of the things that we’ll do on your behalves:
- Connect with customers using customized one-on-one conversations structured through CVA analysis, building trust and familiarity.
- Remind decision-makers about shared campaign mail or email using standardized scripts optimized via DMAIC, ensuring message recall.
- Glen and gather crucial insights about your lead’s interest, challenges and timeframe by which they are most likely to buy, so that you can create a customized lead nurturing campaign
Our industry expertise and experience deliver validated message recall and lead progression, providing a competitive edge by helping you stand out from the crowd. We tailor follow-ups to customer pain points and requirements identified through VoC analysis. And when your prospects are transitioning from consideration to purchase readiness, we reinforce recall of your products and services, making your brand the first choice that comes to mind.
We Follow a Streamlined Direct Mail Follow-up Process that Delivers Result
ExpertCallers leverages standardized, LSS-driven workflows and tested practices optimized over the years to execute impactful email and direct mail campaigns. This is accomplished by -
- Our professional business development specialists with 6+ years of experience will call your existing or potential customers to verify their names, contact details and addresses
- They apply Poka-Yoke techniques to outbound message delivery, enabling consistent reinforcement across customer touchpoints and minimizing transmission errors.
- After mailing, our team will follow-up with a personalized phone call that will highlight the benefits of your products/services in an endearing way. This will reinforce the message successfully
By effectively combining direct mail with call center follow-ups, we will triple your product response rates.
We Offer Direct Mail Follow-up Services Personalized to Meet the Demands of Diverse Industries
Being a premium email support company, we are well-versed with meeting the demands of diverse industries, including:
- Aerospace & Defence
- Automotive
- Automobiles
- Banking & Financial Services
- Capital Markets
- Communications
- Consumer Goods and Services
- Customs Brokerage
- Consumer Packaged Goods
- Energy and Utilities
- Education
- Healthcare
- Logistics
- Manufacturing
- Market Research
- Media and Entertainment
- Medical Devices
- Network Equipment Providers
- Oil & Gas
- Pharmaceutical & Life Sciences
- Platforms & Software Products
- Public Sector / Government
- Retail & Ecommerce
- Securities & Capital Markets
- Telecommunications
- Securities & Capital Markets
We are Different; Here's Why
Systematic and Consistent Process
Our approach to customer outreach is more human-centric than that of other mail follow-up service providers: we prioritize rapport building. Following a CVA-first communication model, we nurture connections before conversion attempts, simplifying engagement.
Knowledgeable Agents
Our LSS-trained agents acquire in-depth knowledge about your products, services, and competition. This ensures consistent and effective delivery of your message and minimizes deviation.
Tools
We depend on advanced tools to make our tactics more effective. Primary among them is the autopilot and auto responder tools.
Here’s How Companies Have Benefitted by Outsourcing Direct Mail Follow-up Services to ExpertCallers:
- Our outsourced direct mail follow-up service helped a software giant double their lead qualifications within a short turnaround of 6 months
- A manufacturer of precision instruments utilized our offshore direct mail follow-up service to significantly increase the productivity of its sales staff
200+
Mail Follow Up Agents
10+
Attempts per email
Why Outsouce Direct Mail Follow Up Services?
Here are some of the benefits that companies will garner when they outsource direct mail follow-up services to a premium direct mail follow-up company like ExpertCallers:
- Precise targeting of prospects
- Demonstrated improvement of up to 45.28% in client retention
- At least 30% validated documentation errors reduction
- Proven increase in productivity through 89% ticket backlog reduction
- Significant reduction in per-lead costs
When you outsource direct mail follow-up services to ExpertCallers, you’ll partner with a direct mail follow-up company that is extremely skilled in combining direct mail campaigns with telephonic follow-up campaigns is a highly effective and reliable manner to deliver optimum results.
Contact us today and discover the advantages of outsourcing direct mail follow-up services to ExpertCallers.
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