ExpertCallers has wide experience in delivering customized offshore appointment setting services to businesses of all sizes. Learning from our experience, we have built an advanced and proven appointment setting process to help our clients find new prospects in the shortest possible time. We understand your company’s reputation is put to test every time an agent makes a call to represent your company.
So, we entrust this task to experienced and dynamic appointment setters who have the know-how to deliver messages professionally to your audience. We arm them with a robust data base, well-filtered contact list and a crisp script to make sure they make the right impression in the first few seconds of interaction.
Whether you are a budding start-up or an established conglomerate - or whether you offer simple products to the masses or sell composite solutions to a select group of companies - you can always bank on us to deliver seamless appointment setting campaigns that are designed to make a winning first impression.
We are counted among the leading appointment setting companies because of our proficiency in designing and presenting highly engaging pre-qualifying sales process in the most streamlined fashion.
We will begin with a blueprint meeting, wherein your inhouse team will play a key role in getting us up to pace and finally get started. This is followed by implementation phase wherein the blueprint is put though the paces. Finally, a campaign review will be done to check whether the campaign is up to mark, meeting your objectives and expectations.
Here is a complete overview of the process that we follow-
Who are involved: You and ExpertCallers’ account team
When will it happen: Within five days after signing the agreement
Why it is needed: To ensure that we are fully informed and up-to-date to meet your business expectations
To-do list: Complete the detailing of value proposition, target audience and logistics of your sales team to clear the road for kicking-off appointment scheduling campaign
Who are involved: You and ExperCallers’ account team
When will it happen: Within a week after the first phase is completed
Why it is needed: Implement whatever was agreed upon in the blueprint phase and run a lead generation campaign
To-do list: Create a dialling script, train agents, conduct role-playing calls, create a database of prospects, and finally start calling
Who are involved: You and ExpertCallers’ dedicated account manager
When will it happen: Every week after the appointment setting campaign is live
Why it is needed: To ensure that the campaign ticks all the boxes
To-do list: Monitor and analyse weekly activity reports of dials, connections and appointments. Identify areas for continuous improvement.
One of the refreshing difference ExpertCallers and other appointment setting companies is the fact that we appreciate the uniqueness of very client. We understand that no two clients are alike and hence offer customized appointment scheduling campaigns suited to meet your business goals. Also, we are adamant about open lines of communication and believe in keeping you engaged and informed throughout the campaign.
We offer robust and flexible appointment setting services to a diverse range of industries including:
We don’t want you to spend your time sifting through trash to find gold. In other words, we take all the pains to do the sifting and provide only qualified appointments. We assign specific parameters to qualify appointments and so can pick the most assured appointments for you.
We create a highly customized and personalized script to gain credibility immediately. Our script is tailored to be “artfully vague” so that we sound any way close to an all too familiar selling language. We lay more importance on the connector part of the conversation wherein we try to build relationships through information and expertise and subtly state the need for our call.
We rely on our planning, effort, and positive attitude to give you the best results. The process consists of getting a great list, filtering and organizing the list, crafting a convincing and differentiating script, and tracking and analyzing each move. We fine tune the plan for neutral and uncertain prospects, and devise new techniques to approach them.
Here are some of the benefits that you will gain when you outsource appointment setting services to us:
When you outsource appointment setting services to ExpertCallers, you will partner with a company that is extremely skilled in bringing you closer to concluding a sale by using a host of streamlined practices.
Appointment setting is a type of service where call centers use a variety of techniques like cold calling and lead generation to identify and connect potential customers with the brand's sales team.
An appointment setter performs the tasks of reaching out to potential clients and scheduling a sales call. They don’t necessarily have to sell a product, but just pique the interest of the potential customer after which it is taken over by the sales professional.
In B2B appointment setting, appointments are set up between a business and a potential prospect. It starts with a call center executive pitching a deal on a particular service or product to a customer and convincing them. After this, qualified leads are forwarded to the business' sales team who will then take it forward and attempt to convert the lead into a sale.
Outsourcing appointment setting services ensure access to a well-defined process and dedicated resources, high-quality leads that are easier to convert, operational transparency, expert agents, advanced reporting & analytics and massive cost savings when compared to an in-house team.
Having a solid background research of the client beforehand, being professional in approach but friendly when needed, valuing client’s time and leveraging the potential of referrals are a few key aspects to keep in mind for a successful B2B appointment experience.
Contact us today and discover the advantage to outsource appointment setting services to ExpertCallers.