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customer support

Few things (if any) are more important than good quality customer service in the current business environment. It is what sets you apart from the rest in the industry! Of course, price has been and will continue to be a deciding factor in whether the customer opts do business with a brand or not, but it’s the quality of service that will drive customers to come back each and every time. Let’s understand this with…

Do you want to give a new lease of life to your contact center business? Well, the most celebrated and relied upon customer service ideas that have been in use since ages can only take you so far. The need of the hour, however, is to break the ceiling and take your business to new heights. For this, you have to put yourself in customers’ shoes and think out-of-the-box. Here is a list of new…