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customer support

Time and again, experts have reiterated that social media is the future of customer service, and they’re absolutely right in taking this position. In fact, as per recent studies, not only will social media help you to reach to a wider section of the audience, but it will also help you to provide targeted service at lower cost, faster pace and greater efficiency. Here is a detailed break-up of the various benefits of using social…

Too often people think that the only way to grow their business is to find new customers. But what they are failing to understand is that the best source for growth is the existing customers. To succeed and spread their wings all that businesses have to do is treat existing customers fairly, make them happy and then find ways to deliver more value to them. In case you lag behind with this regards, don’t worry…