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customer support

Customer support can make or break a business because it is that powerful. Every customer is valuable and providing the best service is the key. If you take the time to provide fantastic support to your customers then your loyal customer base will increase and it becomes easier to coax new customers to become your long-term customers. This comprehensive guide will help you understand the term in detail. Additionally, you will find out why you…

In an industry where customers are the king, the only way businesses can stay ahead of the curve is by adapting to every changing customer expectations. This includes letting the customers select the way they want to get in touch with you. Though accommodating multi-channel capabilities allow your business to meet this need, but is it enough? “No,” say experts. As per them, “It is not about having presence on all the available channels. Rather…