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Picture this: a massive wall of monitors steaming live videos that virtually dwarfs the person in-charge of monitoring all the happenings. Impressive isn’t it! But if you have a close look at this arrangement, all this adulation and sense of security will be gone. This is because there is a major chink in the armor of this setting, which can take you down at any time. After all, how much can a single pair of eyes see or process? How many unusual, illegal or dangerous activities will he be able to spot? And then there is also the question of costs. As a result, companies and end users alike are turning towards remote CCTV monitoring services.

Onsite monitoring has cracks that offsite CCTV inspection can fill. In this article, we take a look at the many benefits of using CCTV monitoring. Let’s begin the list:

Technology – the key differentiator                         

When we entrust an onsite inspector, there is always a human limitation. they may not be able to be present everywhere all at once. Moreover, even with cameras installed on the property, one can’t envision a sole officer or even a team being attentive 24*7. Eventually, they might let a few customers or even careless blunders pass the scanner out of pure boredom. This is where utilization of innovative technologies such as artificial intelligence and video analytics is making the difference. By helping security officers analyze the video streams in real-time and flag unusual activities that could pose a threat to the business, AI and video analytics are offering a technological edge that was previously unheard of in the industry.

Essentially, these technologies are enabling surveillance platform to learn and understand what is normal, which goes a long way in identifying anomalous and potentially harmful behavior that a human might overlook.

How does the surveillance system ‘learn’?

Surveillance systems powered by AI and video analytics start the learning process by observing objects and getting of sense of when, where and what kind of activities will take place within its vicinity. Next they take the operator’s feedback about accuracy of various events and incorporate the intelligence into the system itself.

The need for this transformation

The need to eliminate human errors was one of the biggest drivers behind bringing AI and analytics into video surveillance. As per various studies, the directed attention capacity of a human engaged in dull and unexciting tasks is around 20 minutes. This attention capacity will further deteriorate, when the person in question has to keep an eye on more than one item at a time. In such a situation, the only way you can improve the operational efficiency of the monitoring system is by putting AI and video analytics in-charge, and molding these technologies to take the place of initial human judgment.

What does this mean to your business?

A security officer might not be able to spot an intruder in a poorly lit facility, but a camera powered by intelligent video analytics can spot the flash on the screen and raise an alarm. Or it can spot a security breach in the building and alert security personals on the ground to take stock of the situation, all without any lag and keeping close vigil on the network of cameras across multiple locations.

In simple words, by augmenting human monitoring and notifying security teams of potential threats in real time, AI-powered systems are helping businesses to prevent break-ins or illegal activity, and at the same time, increase human accuracy within the monitoring spectrum.

However, the biggest advantage is that you no longer have to be out of the loop. You can still get a hang of your business on the go and be self-reliant at it. Just a tap on your phone, and you’ll be back at work virtually with our excellent centralized cctv monitoring system.

An industry leader in call center services, ExpertCallers also provides CCTV monitoring services. We offer off site CCTV monitoring services to help you surveil over your organization from wherever you are. Our centralized CCTV monitoring system allows you to get real-time video as well as audio updates of the on-ground situation at your work. Our two-way audio system would also allow you to send in instructions and engage with your workers. We also provide a safe and secure data collection method for you to access the footage archives for when you need to do cross-verifications. Unlike a typical CCTV monitoring agency, we actually customize our services to meet your business requirements. Look no further, call ExpertCallers for an expert centralized CCTV monitoring system today.