CCTV monitoring is essential these days with crime rates on the rise everywhere, specially in the bustling metros. Camera monitoring service involves the continuous video surveillance of the goings-on in a said premise. CCTV monitoring provides several benefits to business owners. It enables them to gather evidence that will be helpful in the event of any legal conflict. Camera monitoring service enables companies especially service providers to observe the way their staff communicate with customers, and thus gives them pointers to improve their customer service. The fear of being caught on camera prevents staff from fighting among themselves or idling time away.
A CCTV Monitoring Service Provider Must Have the Following Qualities
There are number of security camera monitoring service providers in the market. The following parameters will help you select the most suitable CCTV monitoring service provider.
· Knowledge & Expertise
It is essential to find a camera monitoring service provider who is familiar with all the best practices in the industry. The vendor should be conversant with the different regulations such as data protection laws set by the authorities.
The vendor’s expertise as a CCTV monitoring service provider will give him the ability of thinking out-of-the-box solutions to your problems related to your industry and location.
· Trustworthiness
An ideal camera monitoring service provider works diligently to build trust. This is reflected in simple acts such as showing up to an appointment on time, or in strategic actions like providing demos.
· Flexibility
If your business is prone to cyclical changes in demand, you require a flexible CCTV monitoring service provider. This means that the vendor will alter the scale of his services on demand. This prevents investment of resources on services that you have no requirement for in the time being.
Things To Consider While Selecting a Security Camera Monitoring Service
Security camera monitoring services helps you to monitor your organisation’s premises in a professional and cost-effective way. They have great experience safeguarding organizational spaces from unauthorized access, while following all the safety protocols. They allow you the surveillance of your premises 24×7 with the help of their latest technology.
Here is a list of features that your CCTV monitoring vendor must provide to ensure complete security of your premises:
· Technology
The CCTV monitoring services need to be backed by the high-quality technology to ensure efficient surveillance. The vendor must provide motion detection and glass-break technology to identify any unwanted presence in your premises.
· Camera Quality
The CCTV monitoring service needs to provide camera with at least 4 MP camera quality. CCTV monitoring services can do well by using wide-angle cameras for open spaces and a pan-tilt-zoom cameras to follow the actions of an individual person.
· Alerts
Companies should insist on working with CCTV monitoring vendors who send real-time alerts. They should send either phone or email notifications instantly in case of a security breech. They should take steps to provide periodic alerts.
· Compatibility
It is important to look for a CCTV monitoring vendors to provide a system that is compatible with the software system installed in your facility. This will free you from the need to spend in modifying your existing software system.
· Analytics
Quality CCTV monitoring service providers will leverage analytics and algorithms to provide helpful insights. For example, the volume of visitors your facility receives during a particular time of the day or on certain days.
These insights assist you in taking important business decisions such as facility renovation or logistics improvement.
· Maintenance
An efficient CCTV monitoring company will perform regular checks to ensure that lighting conditions are optimal and that their camera functioning properly. They will periodically test if they can zoom and pan the camera remotely. Some other checks include verifying audio levels, signal strength etc.
· Auto-detection
CCTV monitoring service provider has to ensure that their system automatically detect instances when someone tries touches, modifies the camera position, or manhandles it. The system should detect video stream manipulated to be playing in loop.
· Customization
The CCTV monitoring vendor has to deliver customized solutions to address your business specific challenges. For example, if your facility is prone to floods, their security system must monitor the water-levels.
How Do We Assist You With Our Security Camera Monitoring Service
Companies across the world rely on our CCTV monitoring services to secure their premises. Whether it is a retail shop or an office space, we have got you covered with our cutting-edge video and two-way audio technology.
Our customized business solutions help companies to address issues and concerns that are specific to their industry or geographical locations. For instance, if your business consists of handling raw material that highly inflammable, our security system will be specially configured to detect an abnormal increase in temperature.
Our 24x7x365 security camera monitoring service lets you rest easy as we keep our eyes peeled for any untoward incidents in your premises. Anytime we spot an intrusion, we send you real-time alerts and customized reports.
You do not have to spend any extra money on procuring new technology. This is because we provide a CCTV camera monitoring system that can be easily integrated to almost all major software systems.
Our clients are able to reduce the strength of their security personnel, and at the same time increase their security. We achieve this feat by using the power of IP technology to centralize the entire security system.
Companies find our video analytics services very useful to determine facts and trends such as peak hours of employee productivity. This enables them to make smart and informed decisions.
Who We Are and Why Are We Considered as An Industry Authority?
This article is penned by the experts at ExpertCallers. Along with CCTV monitoring services we provide call center services (both inbound and outbound) Chat support, Social Media support etc. We operate in a number of different industries such as real-estate, healthcare, retail, travel chemical etc.
