How often do you see customers visiting your office to ask you to fix an issue in the app? Not often, right! It is because your customers are able to find resolution to their issues by reaching out to your inbound call center, right from the comfort of their home. Inbound call centers play a big role in helping you connect with their customers, anytime and anywhere. Companies use inbound call center services to serve…
As a product or service provider, it is exceptionally important for you to offer customer service or inbound call services.…
Telemarketing refers to the process of contacting potential and existing customers through phone, FAX, and the internet to sell or upsell products and services. It is an excellent marketing method that is extensively used for lead generation, information gathering, surveys, fundraising, charity, etc. Recent advancements like video conferencing have made telemarketing an all-the-more effective tool to further sales.. Today, B2B telemarketing services (business to business) and B2C telemarketing services (business to consumer) are helping businesses…
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