In today’s fast-paced world, customers expect prompt and efficient service. As businesses strive to meet these expectations, the role of customer service agents has evolved. With the help of technology, agents are transforming into superhumans, delivering exceptional customer experiences that go above and beyond expectations. “Empowering Agents to be Superhuman: The Impact of Technology on Customer Contact” This blog will delve into customer service transformation by adopting technology and creating a new breed of superhuman…
