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call center services

Your contact center business is running well. Customers are going gaga over your services and they are coming back to you for all their call center needs. As a result of this your revenues have reached an all-time high and your services are rated highly in the markets. Now you think that it is time to take your business to the next level by introducing a new service and conduct a survey to zero-in on…

The count of outsourced call center service providers in North America alone stands to be at 5000. Add to this the figure of the number of outsourced call center service providers in the world and the figure, needless to say, would be staggering. Whittling down such a huge list to choose an ideal service provider can be a frustrating task, especially if you are not sure from where to start and what you’re looking for.…