Picture this. You’re put in charge of collating customer information from multiple branches of a brand. The only problem? The branch heads weren’t given a proper set of guidelines to be issued while issuing the forms. While some forms had the date written in DD/MM/YYYY format, the other followed a MM/DD/YY format. Some names have initials in the beginning, while others have initials at the end. The end result? Endless hours wasted on formatting and…
