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Who love to work with us
At ExpertCallers, we’ve built our expertise around consumer product recalls. When manufacturers, retailers or others are faced with a recall action, ExpertCallers has the tools and talents necessary to help you chart the difficult waters of product recall.
By applying our knowledge, experience, and best practices to your business, you will be able to clearly navigate through the recall process helping to ensure that you efficiently and effectively protect your revenue, brand, and customer loyalty.
Our outsourced product recall and corrective action management services include:
We give utmost importance to planning and testing. Our expert team comes up with a customized recall plan taking into account every minute consideration and rigorously test it to ensure it is foolproof.
By providing quick, efficient and fully-documentable communication, we ensure that customer feel safe during the entire life-cycle of the recall process.
We have implemented industry-leading recall technologies that tracks and records every step in the recall process. This makes regulatory reporting easier and ensures total compliance.
Our team is full-equipped with all the technology and resources needed to remove, process, and dispose of affected product, thereby providing a robust recall resolution.
We not only have the expertise and resources to remove and isolate affected product, but also ensure that non-affected product remains on shelves, thereby protecting your brand and bottom line.
Our recall solutions are designed to have minimal environmental impact, reduce costs, and generate goodwill among customers with regards to your brand.
We strive to understand your customers' wants, needs and challenges to help them in the best possible way. So, we first listen and then reply with the confidence needed to make them understand and appreciate.
We talk less about your product and more about the benefit it bears to them. That’s why it takes us almost nothing to convince your customers about your products.
We keep ourselves prepared to manage doubts with clear and concise answers. That’s why we easily create trust among your prospects.
We have a well-developed call monitoring system to track the quality of every call. So, we match consistency levels of the highest orders.
We helped a medical device manufacturer to successfully complete a large-scale international recall and enhanced brand loyalty
The benefits of outsourcing product recall management services to an expert product recall management company like ExpertCallers are many. This includes:
When you outsource product recall management services to ExpertCallers, you’ll partner with a product recall management company that is extremely skilled in handling the complexities involved in product recall management efficiently.
Contact us today and experience the benefits of outsourcing product recall management services to ExpertCallers.
